DIGIOP™ Connect Software User Manual Products: AH Series, EH Series, PH Series Hybrid DVRs AI Series, EI Series NVRs Please read this manual before using your software, and always follow the instructions proper use. Save this manual for future reference.
LEGAL NOTICE DIGIOP™ products are designed to meet safety and performance standards with the use of specific DIGIOP authorized accessories. DIGIOP disclaims liability associated with the use of non-DIGIOP authorized accessories. The recording, transmission, or broadcast of any person’s voice without their consent or a court order is strictly prohibited by law.
Table of Contents SECTION 1 SECTION 2 SECTION 3 SECTION 4 SECTION 5 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1 Installing DIGIOP™ Connect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1.1 Initial check for software updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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SECTION 1: INTRODUCTION SECTION 1 Introduction DIGIOP™ Connect is a unified dashboard that beautifully displays numerous video and data sources from multiple sites together in single screen. DIGIOP™ Connect allows you to have a virtual presence in all your locations and to remotely manage your facilities, property and assets; cash and inventory; customers and employees; and processes and operations. DIGIOP™ Connect uses a tabbed design with many flexible layouts of up to 36 video and data sources per tab.
SECTION 1: INTRODUCTION 1.1.1 Initial check for software updates By default, DIGIOP™ Connect will check for updates automatically after login. Updated software ensures that you have the most recent enhancements for both the DIGIOP™ Connect software and online help. The automatic update feature can be disabled (see below). NOTE Installing a DIGIOP™ Connect software update retains all configuration settings (including video and data source settings) made previously.
SECTION 1: INTRODUCTION Automatically Check for Updates option 2. In the drop-down window, if the option Automatically Check for Updates is checked, click it to disable the option. The checkbox will be replaced by an X-box icon. NOTE If the option to Automatically Check for Updates is disabled, it is highly recommended to manually check for updates periodically. To manually check for updates, click the Check for Updates option in the drop-down list. 1.
SECTION 1: INTRODUCTION Local login 1. Launch DIGIOP™ Connect by double clicking the desktop icon or opening it from the Start menu. The DIGIOP™ Connect login window will open. 2. Open the Site drop-down menu and select (local). 3. Click Login to open DIGIOP™ Connect. DIGIOP Hosted login 1. Launch DIGIOP™ Connect by double clicking the desktop icon or opening it from the Start menu. The DIGIOP™ Connect login window will open. 2. In the Login window, enter your Username and Password. 3.
SECTION 1: INTRODUCTION 3. Open the Site drop-down menu and select other. 4. In the Site field, overwrite the word “other” with the IP address or DNS name of the NVR/hDVR you want to connect to. 5. Click Login to open DIGIOP™ Connect and login to the video and data servers in your NVR or hDVR. 1.3 DIGIOP™ Connect Help Help is available within the DIGIOP™ Connect software window. To access the Help feature: 1.
SECTION 2: CONFIGURING CONNECT SECTION 2 Configuring DIGIOP™ Connect When DIGIOP™ Connect is installed and launched for the first time, the Configuration tab is displayed. After the initial Video server is configured, Video servers and data servers can be added by following the steps in the Adding Additional Sources section. Source Management Tab View 2.1 Initial server configuration To enter a video server or data server to DIGIOP™ Connect after the initial installation, perform the following steps: 1.
SECTION 2: CONFIGURING CONNECT —— —— —— —— —— 4. Password – This is the password associated with Username. Port – (Visible for data servers only.) The TCP/IP port number that DIGIOP™ Connect will use to connect to the data server. The default port number used by DIGIOP™ Connect is 24752. Time zone – (Visible for Video Servers only). Select the time zone where the Video server or data server is located from the drop-down list.
SECTION 2: CONFIGURING CONNECT 2.2 Adding additional sources (Video or Data Servers) To add additional video server or data server to DIGIOP™ Connect: 1. Click the Configuration tab. 2. Click the down arrow on the Add icon, and then select one of the following options: —— —— Digiop Data Server – Select this to add a data source from a database or third party software program.
SECTION 3: VIEW VIDEO OR DATA 2. Select (i.e., click to highlight) the item to be deleted within the Systems or Groups lists. 3. Click Delete. 4. Click OK to confirm the deletion. 2.4 Refreshing sources The Refresh feature updates the DIGIOP™ Connect window after changes were made to the video or data sources. For instance, if a camera name in a video server to which DIGIOP™ Connect is connected was changed, the new name will appear after the DIGIOP™ Connect window is refreshed.
SECTION 3: VIEW VIDEO OR DATA SECTION 3 View Video or Data With DIGIOP™ Connect you can view: • • DIGIOP™ Video Server: This represents a DVR and will allow the viewing of individual cameras. DIGIOP™ Data Server: Use this option to add a data source from a database or third party software. (Data sources may include cash register point of sale, electronic access control, time and attendance, video analytics, or other systems.) DIGIOP™ Connect supports layouts with up to 36 frames.
SECTION 3: VIEW VIDEO OR DATA Example showing three cameras on a Live tab NOTE Dragging the name of a video server listed in the Systems or Groups lists to any viewing frame displays video from all cameras monitored by that Video server. 3.1 Layout Options You can create camera and/or data layouts that fit the specific needs of your surveillance or business intelligence objectives. Multiple tabs can be setup, with 2 x 2 frame grids to layouts for up to 36 cameras.
SECTION 3: VIEW VIDEO OR DATA 3.2 Creating Groups Camera images in DIGIOP™ Connect can be saved as a group. The name given to a group is displayed in the Groups list. Like a system, a group can be displayed at any time. To save displayed camera images as a group name, do the following: 1. Open a selection of camera images or data sources in the viewing frames. 2. Click the Home tab, and then click the Save Group icon. 12 www.digiop.
SECTION 3: VIEW VIDEO OR DATA Save Group 3. Enter a name in the Group Name field, then click Save. The group name will appear in the Groups list. To see the cameras in the list, click the Groups title bar, then click the triangle to the left of the group name you created.
SECTION 3: VIEW VIDEO OR DATA To view the items in a group, do the following: 1. Click the Home tab, and then click the Live icon (or open the dropdown list under the Layout icon to select the layout of camera images to be shown). 2. Click and hold down the mouse button on an item listed in the Groups list and drag it to a viewing frame. The video or data stream from that item will appear. Repeat with other items listed in the Systems or Groups lists that you want to see. 3.
SECTION 3: VIEW VIDEO OR DATA 3. In the Tour Editor tab: a. In the Name field, enter a name for your tour. In the example below, the tour is named “Indy Tour”. b. Add individual cameras, systems, or groups to the tour by dragging them from the left frame and dropping them into the Items box. In the example above, the following were added: - The system: “2011 Industrial Rd.” - The group: “2011 Ind.” - The three individual cameras listed under the system “2011 Industrial Rd.” c.
SECTION 3: VIEW VIDEO OR DATA d. 4. 16 Click Save to save your tour. To run the tour, drag the tour name (“Indy Tour” here) to an unassigned pane in the viewing frame. Click the tour play control buttons in the upper-left corner to “Step Back”, “Pause”, resume “Play”, and “Step Forward”. www.digiop.
SECTION 3: VIEW VIDEO OR DATA Tour Play Control Buttons 3.3.1 Edit Tour To edit a tour: 1. Close the tour if it is running. 2. Click the Configuration tab at the top of the window. 3. In the Tours list, click the tour entry you want to edit. 4. Click the Edit icon the Configuration tab.
SECTION 3: VIEW VIDEO OR DATA 5. In the Tour Editor tab, click the item entry you want to change to highlight it. —— —— —— 6. To change the dwell time, click the down arrow on the right of the item bar, then select the new dwell time for that item. To change the order of the items in the display, click the item to highlight it, then click the up and/or down buttons to the right of the Items list to reposition it in the list order.
SECTION 3: VIEW VIDEO OR DATA 3.5 Undocking and re-docking viewing tabs Any selected tab can be undocked from the DIGIOP™ Connect software panel. This feature allows the undocked tab to be moved freely on the desktop while simultaneously viewing other tabs still attached to the software panel. See below. The undocked tab can be re-attached (docked) with a single mouse click.
SECTION 4: CAMERA CONTROLS SECTION 4 Camera Controls Camera controls are included in the Media tab menu. The controls enabled for a camera are dependent on the features of the camera selected. NOTE The PTZ (Pan, Tilt, and Zoom) controls are only active if the camera selected is a PTZ camera. PTZ direction controls Iris Open/close Focus Near/Far PTZ Preset controls Zoom In/Out Digital Zoom In/Out Volume Mute Control Maintain Aspect Ratio Media controls 4.
SECTION 4: CAMERA CONTROLS 4.2 Using camera preset controls (PTZ cameras only) The Preset Controls allow you to setup a PTZ camera to quickly move to preset target. Each target position is assigned a number. When the camera is selected and the number is “Called”, it quickly moves to that target. • • Set – Click to assign a number (1 to 32) to the position currently being used by the camera. Call – Click to move the camera to the pre-designated direction.
SECTION 4: CAMERA CONTROLS 4.4 Using audio controls Audio controls are enabled for camera channels with sound enabled Audio controls become active when the Media tab is selected and the camera selected has a audio features. Audio controls The camera audio controls are: • • 22 Mute – Clicking this control mutes the sound from the camera selected. Un-mute Selected Audio – Clicking this control enables the sound from the selected camera to be heard.
SECTION 5: SEARCHING RECORDED VIDEO SECTION 5 Searching Recorded Video Connect provides different methods for finding recorded video. These methods include: • • • Replay Search (Quick Video Search) Calendar Search Thumbnails Search Use Replay Search find recorded live video for events that occurred within the previous 15 minutes. For older events, the Calendar and Thumbnail searching features provide a precise way to find recorded video.
SECTION 5: SEARCHING RECORDED VIDEO 2. With the Home tab selected, click the down arrow on the Replay icon to replay 1, 2, 5, or 15 minutes of recorded video. 3. Use the recorded video transport controls to pause, play, step forward or fast forward playback. 5.3 Calendar and Thumbnails searching The Calendar and the Thumbnails searching methods allow a user to search recorded video in increments that can be set as seconds, minutes, hours, days, or months.
SECTION 5: SEARCHING RECORDED VIDEO Searching video 3. Click either the Calendar or Thumbnails tab. These tabs are located beneath the timeline. 4. Use the video transport controls review the video segments. For details on using either search method, refer to the Calendar search method and Thumbnails search method sections below. NOTE Use the Calendar view first to establish the time range of video to be searched. The Thumbnails view is another way to view the video once the time range is determined.
SECTION 5: SEARCHING RECORDED VIDEO Duration Length Start Field Increment Calendar Icon Collapse or Expand Timeline Timeline Zoom In/Out History Calendar search method Use the following guidelines to configure the time range of the search: • • • • In the Start field, click the date entry or click the calendar icon to open a calendar window. Click the start date in the calendar, and then click the calendar icon again to close the calendar window.
SECTION 5: SEARCHING RECORDED VIDEO Use the following guidelines to perform a Thumbnails search: • • • Clicking the forward or backward arrow at either end of the thumbnails shifts the thumbnails left (forward in time) or right (back in time) within the time range of the video frames being searched. This also affects the timeline, increasing or decreasing the range of time shown.
SECTION 5: SEARCHING RECORDED VIDEO Timeline Tool Use the following guidelines to use the Timeline tool for searching video: • Scrub Bar – Scrub Bar allows a user to navigate across a range of recorded video. NOTE • If multiple recordings (cameras, viewing panes) are simultaneously being searched, all of the viewing panes will show the result of the scrub when the scrub bar is released.
SECTION 5: SEARCHING RECORDED VIDEO Timeline Zoom In/Out Narrowing the Search to an Event • A record of each action taken during a search is recorded in a Timeline History. Each record includes the time the action was taken and the time range of the video searched. This feature allows you to quickly return to a point of interest during a search by clicking on the record. Click the History toggle button to display the record list; click it again to close it.
SECTION 5: SEARCHING RECORDED VIDEO 5.4 Exporting video from a search A range of video selected during a search can be exported to a drive connected to the computer using DIGIOP™ Connect. This is useful, for example, if the video needs to be given to police or other authorities. A viewer can be exported with the video. NOTE A Replay Search (quick video search) can not be exported. To Export video: 1. Establish the time range of the video to be exported. Refer to the Calendar and Thumbnails Searching.
SECTION 5: SEARCHING RECORDED VIDEO 6. When the Export process is complete, the Export Progress tab will close. Export progress tab 5.5 Saving images from searched video A video image (one frame of video) within a search can be saved as a JPG (.jpg) file to your computer or to another drive connected to the computer. Images from Replay Search, Calendar Search, and Thumbnails Search can be captured and saved. To capture and save a video image: 1. Find the image to be saved. 2.