DNV14TL2 IR Vandal Dome IP Camera Instruction Manual English Version 1.0 www.digimerge.com Copyright © 2012 Digimerge Technologies Inc.
Thank you for purchasing this product. Digimerge is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: • DNV14TL2 For more information on this product, firmware updates, and accessory products, please visit us at: www.digimerge.com CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment. Please read them carefully before operating and using your video product. Installation 1. 2. 3. 4. 5. 6. 7.
Service Use 13. Servicing - Do not attempt to service this video equipment yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel. 14. Conditions Requiring Service - Unplug this video product from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. 19.
General Precautions 1. All warnings and instructions in this manual should be followed. 2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth for cleaning. 3. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not be blocked. 4. During lightning storms, or when the unit is not used for a long time, disconnect the power supply, antenna, and cables to protect the unit from electrical surge.
Features • 2.1 MP HD, 1/2.5” CMOS Progressive Scan • 1080p picture quality at real-time (30 fps) • Triple-streaming (H.264/MJPEG) • Futureproof ONVIF 2.1 compliance (1.
TABLE OF CONTENTS 1. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1 Default Camera Username, Password, and Ports . . . . . . . . . . . . . . . 1.2 Camera Interior Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.3 Mounting Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.4 ONVIF Compatibility and Included Software Overview . . . . . . . . . . . . 1 2 3 4 1.4.
.7.2 Device Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 8.7.3 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 8.7.4 Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 8.7.5 OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting Started 1. GETTING STARTED The system comes with the following components: • 1 x Camera • 6 x Camera locking screws (3x inside camera; 3x spare) Mounting Screw Kit: • 1 x Surface mounting template • 3 x 2.8in / 70mm screws • 1 x Junction box plate and screw kit • 3 x 1.2in / 30mm screws • 1 x Mounting screw kit • 3 x 1.
Getting Started 1.2 Camera Interior Overview Front of Camera Zoom Focus IR LED’s Camera Lens CdS Sensor Rear of Camera BNC analog output Reset button Termination cables 2 microSD card slot (max.
Getting Started 1.3 Mounting Accessories For more information or accessory installation instructions, visit www.digimerge.com Wall Mount - model # MNTV2XW Pendant Mount - model # MNTV2XC Junction Box Mount - model # MNTV2XB Can also mount MNTV2XC or MNTV2XW. Pendant Cap - model # MNTV2XPC Replaces the need for the camera base. Compatible with ceiling conduit installations. Corner Mount bracket model # MNTV2XR Can fit either MNTV2XW or MNTV2XJ.
Getting Started 1.4 ONVIF Compatibility and Included Software Overview This camera is ONVIF v2.1 compliant. It is designed for interoperability with popular VMS’s and NVR’s*, with backwards compatibility to ONVIF v.1.02. For more information on ONVIF, visit www.onvif.org Milestone XProtect Go®, Digimerge Syncro-V, and Digimerge CMS-DH PRO are provided. Milestone XProtect Go® provides a server solution that can host multiple cameras on a centralized location for access by remote clients.
Getting Started 1.4.2 Syncro-V • Digimerge Syncro-V is a client-only solution that supports up to 36 IP cameras. Syncro-V is a free software provided on the CD. • Syncro-V supports all the features of the camera. It can access microSD/ SD card recordings and camera setup over a local network. • Syncro-V manual is provided on the CD. For Syncro-V support, visit www.digimerge.com 1.4.3 CMS-DH PRO • Digimerge CMS-DH PRO is a client-only solution that supports up to 16 IP cameras.
Connection 2. CONNECTION The camera has the following termination cables: 1. RJ45 Network Interface: Connect to a router or switch on your network using RJ45 Ethernet cable (Cat5e or better). 100Mhz connection. PoE supported (class 3 PoE switch required). NOTE: Use the included RJ45 coupler to connect to male end of RJ45 Ethernet cable. RJ45 Coupler 2. Audio Input (RCA): Connect to a self-powered microphone for listen-in audio. 3.
Camera Installation 3. CAMERA INSTALLATION Make sure to follow the correct polarity if connecting the camera to DC power. Polarity is marked on the power connector. 1 All Installation Methods 1.Loosen the three tamper screws using the provided allen key. Lift the dome cover. NOTE: If you plan to use conduit fitting, remove conduit cap using the provided conduit key. Allen Key 2a Conduit Key Mounting Template Method 1 - Direct Attach Install 2a.
Camera Installation Method 2 - Camera Base Install 2b. Use the included mounting template (Installation Option 1) to mark and pre-drill the required holes. 2c. Remove the camera 2c/2f base by unscrewing the 3 base locking screws, and turn camera module approx. 5 degrees counterclockwise to detach camera base from the camera module. 2d. Install the base to the correct holes as indicated on the mount template 2d using the 1.2” screws. Go to step 3a to complete installation.
Camera Installation 3a 3b 4 5 Reattaching the Camera Module 3a. Reinsert camera module into camera base by aligning the arrow notches on the edge of the camera module and the camera base (label on edge of camera module indicates the location of the arrow notch), and turning camera module clockwise to lock into place. 3b. Use the 3 base locking screws to secure camera base to camera module. Go to step 4 to complete installation. 4.
Camera Installation 6a. Adjust camera viewing angle and secure into place by tightening thumb screw using a flat head screwdriver. 6a Avoid pointing the camera lens in angles where the IR LEDs are blocked by the camera cover or dome cover. If IR LEDs are blocked, it may result in an unclear nighttime image. Thumb Screw 6b 6b. Adjust zoom and focus as required. NOTE: Lens adjustment levers are by default in the locked position. Turn counterclockwise to unlock. Tighten levers to secure lens setting.
Camera Installation 7 Arrow on camera base 7.Re-attach the dome cover. Align the arrows as shown in the diagram to ensure a waterproof seal. Use the allen key to tighten the tamper screws. Arrow on camera module (inside camera) NOTE: Make sure dome cover cord Arrow on dome cover does not get caught in the rubber seal.
Junction Box Plate 4. JUNCTION BOX PLATE Junction box plate is used to install camera into standard 4S and Octagon junction boxes. Junction box plate screw kit contains the following accessories: • 3 x Base fitting screws (PWM3 Type) • 4 x 2S / 4S plate screws (KM3.5 Type) • 2 x Octagon fitting screws (KM4 Type) Base Fitting Screw Octagon Screw 2S / 4S Screw 4.
Junction Box Installation Types 5. JUNCTION BOX INSTALLATION TYPES 5.1 Two Gang Fitting (Recommended) Two gang fitting requires 4x 2S/4S screws. NOTE: Two gang fitting provides the most robust installation. Screws 5.2 4S Fitting 4S fitting requires 2x 2S/4S screws. Screws 5.3 Octagon Fitting A 4" Octagon fitting requires 2x Octagon screws. NOTE: Screws used for the octagon fitting are larger compared to those used for the 2S/4S (M4 type).
Finding the Camera’s IP Address 6. FINDING THE CAMERA’S IP ADDRESS Use the steps below to find the camera’s IP address and connect to the camera over the local area network (LAN) using Syncro-V, UPnP on Windows® 7, or Bonjour® in Mac OS®. 6.1 Finding the Camera’s IP Address Using Syncro-V 1. Install Syncro-V from the CD or from www.digimerge.com. Double-click the Syncro-V icon ( ) on the Desktop. The log in screen appears. 2.
Finding the Camera’s IP Address 4. Click on a camera IP address in Device List to login. 5. Under User Name, enter the user name for the camera (default: admin). Under Password, enter the password for the camera (default: admin). Click Continue. Enter Camera User Name (default: admin) Enter Camera Password (default: admin) Click Continue to login 6. The camera appears under the camera IP address. Click and drag the camera to the display grid to open it.
Finding the Camera’s IP Address 1. Click Start>Computer>Network. The camera’s IP address appears under Network Infrastructure. Double-click to open the camera Network 2. Double-click the camera to open it in your default browser. 3. Under User Name and Password, enter the camera’s User Name (default: admin) and Password (default: admin) and click Login. Enter Camera User Name (default: admin) Enter Camera Password (default: admin) Click Login 6.
Finding the Camera’s IP Address 2. Click Bonjour. The camera’s IP address appears in the Bonjour Devices list. 3. Double-click the camera to open it in Safari®. Bookmarks button Bonjour Double-click the camera’s IP address 4. Under User Name and Password, enter the camera’s User Name (default: admin) and Password (default: admin) and click Login. Enter Camera User Name (default: admin) Enter Camera Password (default: admin) Click Login 6.
Configuring Remote Connection 7. CONFIGURING REMOTE CONNECTION Follow the steps below to configure your camera for connections over the Internet using a web browser, Syncro-V, or other VMS software. Step 1 of 6: Locate the camera’s local IP address: • See “6. Finding the Camera’s IP Address” on page 14.
Configuring Remote Connection Step 3 of 6: Locate your camera’s MAC address: 1. Open a web browser and enter the camera’s IP address in the address bar in the following format: http:// http://192.168.0.120:80 IP address Colon HTTP port number 2. Under User Name and Password, enter the camera’s User Name (default: admin) and Password (default: admin) and click Login. 3. Click Device Info and write down the MAC Address.
Configuring Remote Connection To setup your free Digimerge DDNS account: 1. In your browser, go to http://ddns.digimerge.net and click Create Account. 2. Complete the Account Information fields with your personal information. Click Create Account Enter personal information 3. Complete the System Information fields: • Product License: Select your product model from the Product License drop down menu. • - : Enter the camera’s MAC address you recorded earlier.
Configuring Remote Connection 5. Your Account information will be sent to you at the email address you used in Step 2. Record your Account Information below. Domain Name: User Name: Password: Step 5 of 6: Enable DDNS on the camera: 1. Enter the camera’s IP address in your web browser. Log in and then click Network Service>DDNS. 2. Check Enable DDNS. 3. Configure the following: • Provider: Select digimerge_ddns.
Configuring Remote Connection 7.1 Connecting to a DDNS address using Syncro-V NOTE: Complete all the steps above before performing the following method. 1. Open Syncro-V and click Device Manager>Video Device Manager. 2. Click Manager. The Device Maintenance window opens. Enter the camera’s DDNS address Control Port Click Add Click Save 3. Under Device IP, enter the Domain Name from the confirmation email. For example, enter tomsmith.digimerge.net. 4.
Configuring Remote Connection 8. Close Device Maintenance and Device Manager, and return to the Live Video screen. The newly added camera will appear in Device List. Found camera NOTE: A icon is shown for all cameras outside of the LAN. This does not affect your ability to connect to the camera remotely. 9. Click on the camera in Device List to login. Enter the User Name (default: admin) and Password (default: admin) and then click Continue.
Web Configuration 8. WEB CONFIGURATION The camera includes a built-in web interface that can be accessed using a web browser. 8.1 Supported Browsers • Google Chrome, Mozilla Firefox, and Apple Safari® (via Adobe Flash Player) • Microsoft Internet Explorer® 7.0 or later, 32-bit version (via ActiveX®) 8.2 Chrome, Firefox, and Safari Setup 1. Connect the camera to your local network and find the camera’s IP address. See “6. Finding the Camera’s IP Address” on page 14. 2.
Web Configuration 4. The main screen for the camera web interface opens. From here you can view and configure the camera. NOTE: If you do not see video from the camera, make sure your computer has the latest version of Adobe Flash Player installed (visit http:// www.adobe.com/ to download the latest version). After installing Flash Player, restart your browser and reconnect to the camera. 8.3 Internet Explorer® Setup Step 1 of 2: Change Internet Explorer security settings for ActiveX®: 1.
Web Configuration 3. Under Download unsigned ActiveX controls, click Prompt (recommended) or Enable. Select Enable or Prompt under Download unsigned ActiveX controls Click OK 4. Click OK. Click OK again to save changes. Step 2 of 2: Log into camera: 1. Connect the camera to your local network and find the camera’s IP address. See “6. Finding the Camera’s IP Address” on page 14. 2. Enter the camera’s IP address in the address bar in the following format: http:// http://192.168.0.
Web Configuration 4. If your computer has Flash Player installed, the main screen for the camera web interface opens. From here you can view and configure the camera. NOTE: The ActiveX plug-in may provide smoother video performance than Flash Player. To use ActiveX, click the message above the video window. Then click inside the video area, select Install this Add-on for all users on this computer, and follow the prompts.
Web Configuration 8.4 Web Interface/Live Video Overview Camera configuration menus Click and drag to zoom in. Right-click and select ZoomOut to zoom out. Double-click inside window for full-screen Select Stream TIP: Select stream2 for better performance for remote connections. Stream2 has a lower resolution than stream1. The Live video page appears when you log into the camera. Live video requires ActiveX® plugins or Adobe Flash Player. 8.4.
Web Configuration The Live Video Menu contains the following options: • Full Screen: Open the video in full screen. Press ESC to exit full screen. • Sensor Config: Configure the camera sensor settings. See “8.17 Sensor Configuration” on page 58. • ZoomIn: Zoom in one level. • ZoomOut: Zoom out one level. • Restore Panorama: Zoom out all the way. 8.4.2 Configuring Camera Settings • Click the options on the left to configure camera settings. Setting options are detailed in the remainder of this section.
Web Configuration 8.5 Device Info The Device Info page shows information about your IP camera, such as the Device Name (which appears in the Device List in Syncro-V), firmware version, MAC address, and camera inputs and outputs. You can also configure the Device Name for your camera. ATTENTION: The device ID is unique. Do not change it unless your installation has special requirements. To configure the Device Name: 1. Click Device Info. 2.
Web Configuration 8.6 Stream Configuration The Stream Configuration page allows you to configure the camera’s video streams. The camera supports three different video streams. This allows you to have a high quality recording stream (stream1), a lower quality stream (stream2) to preserve bandwidth for remote connections, and an MJPEG stream for applications requiring MJPEG. To configure video streaming settings: 1. Click Stream Configuration. Under Stream ID, select the stream you would like to configure.
Web Configuration • Frame Rate: Select the frame rate for the stream up to maximum of 30FPS for stream1 or stream2 or 12FPS for stream3. NOTE: Frame rate may be automatically adjusted to account for bandwidth limitations. • I Frame interval: Select the interval for I frames: 1, 2, or 3. The default value of 2 should be used unless there are special requirements. The I Frame interval does not apply to stream3. • Bit Rate: For stream1 or stream2, select CBR (Constant Bit Rate) or VBR (Variable Bit Rate).
Web Configuration 8.7.1 Local Network The Local Network page shows the camera’s current IP address and network parameters if DHCP is enabled. It also allows you to set a static IP address for the camera (see below), set the networking parameters, and to select IPv4 or IPv6. NOTE: DHCP is enabled by default. When DHCP is enabled, the IP address is shown under DHCP IP. Once you have completed the basic setup of the camera, it is recommended to configure a static IP address.
Web Configuration 4. Click OK to save changes. The camera will restart with the new IP address. 8.7.2 Device Port The Device Port page (Device Configuration>Device Port) allows you to configure the camera’s port configuration. The camera has the following ports: • Control port: The default is 30001. Enables video streaming. • HTTP Port: The default is 80. Enables web access.
Web Configuration 8.7.3 Camera The Camera page (Device Configuration>Camera) allows you to configure the Channel Name, which appears on the camera OSD and the video system frequency. To change the Channel Name: • Configure the Channel Name as needed and then click the Set button next to Channel Name. To change the video system frequency: • Select the desired setting under Video System and then click the Set button next to Source Resolution. 8.7.
Web Configuration You can set the camera’s date and time the following ways: • Using an NTP server (recommended) • Using your computer’s system time • Manually The camera is configured to use NTP by default, but you must set the time zone and Daylight Savings Time settings to ensure accurate time. After a power failure, the camera is configured to connect to an NTP server and automatically update the time when power is restored.
Web Configuration 3. Un-check Enable NTP and click Apply at the bottom of the screen. 4. If your region observes daylight savings time, check Adjust clock for daylight saving changes. • Under Start and End, select the start and end times for daylight savings. • Click Set Manually, and use the on-screen calendar to set the time and date. 5. Click Apply. The camera updates to the newly entered time. 8.7.5 OSD The OSD page allows you to configure the camera’s on-screen display text.
Web Configuration • Custom: Create a custom OSD message. Enter the custom OSD text under Custom OSD. Device Name Channel ID Channel Name Time Custom 3. Enter the desired Row and Column for enabled OSD messages. Text on row 0 is shown at the top of the screen, and moves down as the row number increases. Text on column 0 is shown on the left side of the screen, and moves right as the column number increases. Column 0 Column # increases Row 0 Row # increases 4. Click OK to update the camera OSD. 8.7.
Web Configuration Configure microphone settings for listen-in audio. Self-powered microphone required (not included). To configure microphone settings: 1. Click Device Configuration>Microphone. 2. Check Enable Microphone to enable listen-in audio or un-check to disable. 3. Under Microphone Volume, select the volume for the microphone between 1~100. 4. Click OK to save changes. 8.7.
Web Configuration To change the language for the OSD and email alarms: 1. Click Device Configuration>Language. 2. Under Language, select the desired language then click OK to save changes. 8.8 Alarm Configuration Alarm Configuration contains the following sub-menus: • Disk Alarm • Motion Alarm • Alarm I/O (Not supported) • I/O Alarm Linkage (Not supported) • Alarm Setting (Not supported) 8.8.1 Disk Alarm The Disk Alarm page allows you to configure alarms if there is an issue with the recording disk.
Web Configuration 3. Under Max Disk Space, enter the disk full percentage that will trigger an alarm (e.g. a Disk Full Alarm will be triggered when the recording disk is 80% full). 4. Check Disk Error Alarm to enable Disk Error Alarms. 5. Click OK. 8.8.2 Motion Alarm The Motion alarm page allows you to configure camera motion detection alarm settings. You must enable motion detection to use local (e.g. microSD/ SD card or FTP recording) motion detection recording.
Web Configuration 3. Click Schedule to configure a motion detection schedule. The Schedule Time Setting menu opens. NOTE: If the Schedule Time Setting menu does not open, disable any popup blockers. 4. Configure the weekly schedule. The schedule is divided into 3 periods, and motion detection will be enabled in all times during all 3 periods. 5. Click Motion Area, and configure up to 8 motion detection areas: • Select Area Motion or Area Mask to configure motion detection areas.
Web Configuration 8.9 Local Record Local Record contains the following sub-menus: • Record Policy • Record Directory 8.9.1 Record Directory Record Directory allows you to configure the microSD/SD memory card, NAS, and FTP storage locations. It also allows you format the microSD/SD card. IMPORTANT: You must format the microSD/SD card using the camera before you can record to it. To format the microSD/SD card to enable recording: NOTE: Formatting the microSD/SD card erases all data on the card. 1.
Web Configuration 4. Click Modify. The Record Disk Path menu opens. Select SD1 Click Modify 5. Check Enable. Check Enable Click Format 6. Under File System, select SDVideo (recommended) or Ext3. 7. Click Format. A window will appear to show the status of the formatting. Wait for the formatting to complete and then click OK. NOTE: If the Record Disk Path menu does not open or formatting does not occur, disable any popup blockers. To configure FTP storage location: 1. Click Local Record>Record Directory.
Web Configuration 2. Under Disk Name, select ftp. Select ftp Click Modify 3. Click Modify. The Record Disk Path opens. 4. Check Enable. 5. Configure the following: Check Enable Configure FTP server information Click OK • IP: Enter the FTP server address. • Port: Enter the FTP port number. • Accounts: Enter the FTP account user name. • Password/Confirm Password: Enter the FTP password. • Free Space: Enter the amount of space (in MB) you would like to make available on the FTP server for recording.
Web Configuration 6. Click OK. 7. Set up recording using the Record Policy sub-menu (see “8.9.1 Record Directory” on page 43). To access your recordings, use Syncro-V or manually access your FTP server. NOTE: On the Record Directory page, Status will be OK when FTP is selected if FTP is accessible and all settings have been entered correctly. Status OK To configure a NAS storage location: 1. Click Local Record>Record Directory. 2. Under Disk Name, select //. Select // Click Modify 3. Click Modify.
Web Configuration 4. Configure the following: • IP: Enter the IP address of the NAS. • Path: Enter the NAS folder where video files will be saved. NAS folder must be located directly under the root folder of the NAS (e.g. /public). • Accounts: Enter the account user name for the NAS. • Password/Confirm Password: Enter the account password for the NAS. • File System: Enter the NAS file system (cifs or nfs). • Use All Space: Check to enable the camera to record until the NAS is full.
Web Configuration 8.9.2 Record Policy The Record Policy menu allows you to set the microSD/SD memory card, NAS, and FTP recording parameters. Once configured, the device can record video directly to a microSD/SD card, NAS, and FTP. To enable recording to microSD/NAS/FTP: 1. Click Local Record>Record Policy. 2. Configure recording storage locations in the Record Directory sub-menu. See “8.9.1 Record Directory” on page 43.
Web Configuration during all selected times in all 3 periods. Click OK when finished configuring the recording schedule. 4. To enable Motion Alarm Recording, check Enable under Alarm Record. Configure Pre-recording and Post-recording times. Check Motion Alarm, Channel. 5. Under Stream, select the stream to use for recording. Stream1 is recommended if you want to record high quality video, stream2 is recommended if you want to save bandwidth or storage space. 6.
Web Configuration 8.10 Privacy Masking Privacy area The Privacy Masking menu allows you to create up to 5 privacy areas that will not appear in recordings. You can cover up to 8% of the total image area. To configure privacy areas: 1. Click Privacy Masking. 2. Check Enable Privacy Masking. 3. Click and drag inside the video area to configure privacy areas. Privacy areas will be shown as green rectangles. Right-click to delete the last created area. 4. Click OK.
Web Configuration 8.11.1 DDNS The DDNS sub-menu allows you to configure DDNS settings. Before configuring DDNS settings, you must register the camera for a free Digimerge DDNS account (see “7. Configuring Remote Connection” on page 18). To configure DDNS settings: 1. Click Network Service>DDNS. 2. Check Enable DDNS. 3. Configure the following: • Provider: Select digimerge_ddns. • Domain Name: Enter the Domain Name you received from the confirmation email you received after you created your DDNS account.
Web Configuration 8.12.1 SMTP (Email Alert Setup) The SMTP sub-menu allows you to configure email alerts when motion alarms occur. Email alerts will include a .jpg snapshot attachment. Before setting up email alerts you must configure the following: • Motion alarms must be enabled before the camera will send email alerts. See “8.8.2 Motion Alarm” on page 41. • A static IP address must be configured for the camera and DNS servers must be entered. See “8.7.1 Local Network” on page 33.
Web Configuration • Sender E-mail Address: Enter the email address that will be used to send email alerts. • Recipient E-mail Address 1~5: Enter up to 5 email addresses that will receive email alerts. • Attachment Image Quality: Select the quality of the image attachments: High, Mid, or Low. • Transport Mode: Select the encryption type used by the server (SSL or STARTTLS) or select No encrypted if your server does not use encryption. 4. Click OK to save your settings.
Web Configuration The Group page (Privilege>Group) allows you to manage permissions for user groups. Users obtain permission from their group. The Administrators group contains all permissions and cannot be deleted or edited. To add a user group: 1. Click Add. The Add Group menu appears. NOTE: If the Add Group menu does not appear, disable any popup blockers. 2. Enter a name for the user group and click OK. Enter a group name and click OK 3. Under Group, select the new group. 4.
Web Configuration 8.13.2 User The User page (Privilege>User) allows you to manage user accounts. User accounts receive privileges based on their group. The admin account is the system administrator, and has full access to all functions. To add a user account: 1. Click Add. The Add User window appears. NOTE: If the Add User menu does not appear, disable any popup blockers. 2. Enter a User Name and Password for the account and repeat the password under Confirm. 3.
Web Configuration To modify a user account: 1. Select the user account under User and click Modify. 2. Modify the account details as needed and click OK. To delete a user account: • Under User, select the user account and click Delete. Click OK to confirm. 8.13.3 Unlocking User Accounts The admin account is the only account that can unlock user accounts that have been locked out. User accounts are locked out if the wrong password is entered 3 or more times. To unlock a user account: 1.
Web Configuration 8.14.1 Protocol The Protocol page (Protocol>Protocol) allows you to view ONVIF protocol settings. 8.15 Device Restart Click Device Restart. Click Restart then click OK to restart the camera. 8.16 Default Settings Click Default Settings. Click Restore then click OK to restore the camera to factory default settings. The camera will reboot.
Web Configuration 8.17 Sensor Configuration The Sensor Configuration menu is used to adjust camera image settings. To configure camera image settings using the Sensor Configuration menu: • Log into the camera using a web browser, and from the Live Video page, right-click on the video area and select Sensor Config. Right-click in the video area and select Sensor Config • Click Save to save setting changes. • Click Reset to revert to the last saved changes.
Web Configuration 8.17.1 Image Adjust Adjust the Brightness, Saturation, and Contrast settings for the image. 8.17.2 Shutter Control Adjust the camera shutter settings. • ShutterMode: Select AutoShutter or FixedShutter. • MaxShutter: Sets the upper limit of the shutter speed when AutoShutter is selected. • FixedShutter: Sets the shutter speed when FixedShutter is selected.
Web Configuration 8.17.3 Gain Mode Select gain mode and adjust gain settings. • Gain Mode: Select AutoGain or FixedGain. • MaxGain (dB): Select the maximum gain value when AutoGain is selected. • FixedGain (dB): Select the gain value when FixedGain is selected. 8.17.4 Day/Night Mode Configure color settings for night mode. • Night Color: Select Black_White to have the camera switch to black and white during night mode or select Multicolor to have the camera remain in color during night mode.
Web Configuration 8.17.5 Auto Iris Set Auto Iris settings. • Auto Iris: Select ON to enable or OFF to disable. • Iris Speed: If Auto Iris is set to ON, select Auto Iris speed. 8.17.6 Gamma Adjust Gamma. • Gamma: Select gamma setting: Standard, High, Middle, Low, or Dynamic.
Web Configuration 8.17.7 AE Meter Mode Set the Auto-Exposure Meter Mode from one of the following: • Multi-Pattern: When metering light, entire image is metered symmetrically. • Center-Weighted: When metering light, priority is given to the center of the image. • Vertical Center-Weighted: When metering light, priority is given to the vertical center of the image. • Horizontal Center-Weighted: When metering light, priority is given to the horizontal center of the image. 8.17.
Web Configuration • Control Mode: Select ON to enable Digital Wide Dynamic Range or OFF to disable. NOTE: Enabling Digital Wide Dynamic Range may cause color distortion based on the lighting. If you notice color distortion, it is recommended to turn Control Mode to OFF. • Working Mode: Select DLO (Digital Side Overflow) for environments with few moving objects. Select MC (Motion Compensation) for environments with multiple moving objects. 8.17.9 WB Setting Adjust White Balance.
Web Configuration 8.17.10 Mirror Enable/disable image mirroring. • Mirror: Select Horizontal to mirror the image horizontally, Vertical to mirror vertically, or Picture Flip to mirror both horizontally and vertically. Select Close to disable image mirroring. 8.17.11 Noise Filter Configure noise filter settings. • Noise Filter: Select Auto for automatic noise filtering or Manual. • Max Level: Select the maximum level for automatic noise filtering. • Level: Select the level for manual noise filtering.
Resetting to Factory Defaults 9. RESETTING TO FACTORY DEFAULTS Follow the steps below to revert all settings to factory defaults. The camera must be connected to power to perform a factory reset. 1 2 3 Reset 1.Loosen the three tamper screws using the provided allen key. Lift the dome cover. 2.Remove camera cover by squeezing the back and front of the cover (as indicated by the arrow indicators) at the same time and lifting it up and away from the lens. 3.
Resetting to Factory Defaults 5 Arrow on camera base 5.Re-attach the dome cover. Align the arrows as shown in the diagram to ensure a waterproof seal. Use the allen key to tighten the tamper screws. Arrow on camera module (inside camera) NOTE: Make sure dome cover cord Arrow on dome cover does not get caught in the rubber seal.
Dimensions 10.
Technical Specifications 11. TECHNICAL SPECIFICATIONS Because our products are subject to continuous improvement, Digimerge reserves the right to modify product design and specifications without notice and without incurring any obligation. E&O.E.
Troubleshooting 12. TROUBLESHOOTING Can’t find the camera IP address using Syncro-V or other software: • Make sure Ethernet and/or DC power cables are correctly connected to the camera. • Make sure the PoE switch or DC power source meets the camera’s power requirements (class 3 PoE / 550mA / 6.6W / 12V). If using PoE, make sure the PoE switch is powered on. • Make sure the PC is on the same network as the camera. Ping the camera’s IP address.
Troubleshooting Can’t connect to camera on a web browser using a DDNS address: • Digimerge DDNS address entered incorrectly into the address bar. Make sure to enter http://, the Domain Name you received in the confirmation email, followed by colon, and the HTTP port number of the camera (e.g. http://tomsmith.digimerge.net:80). • DDNS account not created. Go to http://www.ddns.digimerge.
Right for Business Need Help? Please make sure to visit our website www.digimerge.com to receive product updates and information. 3 Easy Ways To Contact Us Online: Product support is available 24/7 including product information, user manuals, quick start up guides and FAQ ’s at w w w.digimerge.com By Email: Technical support (for technical/installation issues) tech@digimerge.com By Phone: North America: 1-866-816-5919 Technical support (for technical/installation issues) Mon-Fri 8.00 am to 8.
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