Troubleshooting guide

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4. Troubleshooting
If the message ERR appears in the MultiRack SoundGrid status window at any point after
MultiRack SoundGrid has loaded, take the following steps to inspect all settings and system
components:
SoundGrid Preferences
1. Go to the Preferences window.
PC: File > Preferences
Mac: MultiRack SoundGrid > Preferences
2. If you see the SoundGrid network NOT found message, and Local LAN Port is set to
None, open the dropdown menu and set it to the LAN port connected to your SoundGrid
network.