Specifications

Mbox 2 Mini Getting Started Guide
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Gather Important Information
Digidesign wants to help you resolve problems as
quickly and efficiently as possible. If you have the fol-
lowing information handy when you contact Technical
Support, it will make the diagnosis of your problem eas-
ier. Take a few minutes to collect the following basic in-
formation:
System Information
Computer
• Make, model, processor speed
• Amount of system RAM
• Operating system (version of Windows or Mac OS)
• Any Drivers, Disk Utilities, or other system-related
applications you may have installed
Digidesign Hardware
• Type of cards, interfaces, or peripherals
Hard Drives
•Make, Model
• Drive size (GB)
• Drive speed (RPM)
• Drive type (SCSI, FireWire, IDE/ATA)
• Utility used to format the drive
• Number and size of partitions on the drive
Digidesign Software
• Pro Tools software version
• Plug-in versions
• Other Digidesign software
• Additional plug-ins from Digidesign Development
Partners
Other Hardware
Refer to the manufacturer’s documentation for opera-
tional details.
The most common hardware additions include:
• 1394 (FireWire) cards for Windows systems (man-
ufacturer, model)
• Video Capture cards (manufacturer, model)
To verify that your hardware is qualified for use with
your Pro Tools system, refer to the latest compatibility
information the Digidesign website (www.digide-
sign.com).
Other Software
If you are using other audio or video applications, refer
to the manufacturer’s documentation for operational
details.
Make note of any other software that was running when
a problem occurred.
Diagnostic Information
Note any DAE errors or other error codes you encounter.
Additonally, note the ability to reproduce the problem
under different conditions, for example, with another
session, or after changing settings (such as the Hard-
ware Buffer Size).