Specifications

Appendix D: Troubleshooting
69
Performance Factors
There are several conditions that may adversely affect
the performance of Pro Tools. These include:
Network Connections Close any network connections
unless you are using them for network interchange of
audio data.
Background Applications Any software utilities that run
in the background or generate disk activity, such as vi-
rus protection, disk optimization, or file savers, should
be turned off or removed.
Screen Savers Screen saver software should be com-
pletely disabled on your computer before running
Pro Tools.
Power Saver Features Some automatic power saver fea-
tures, such as those that spin down the system hard
drive, can affect Pro Tools performance. These features
should be turned off.
Before You Call Digidesign
Technical Support
Register Your System
Register your purchase immediately after reviewing the
Digidesign Registration Information Card included
with every Pro Tools system. Registering your purchase
is the only way you become eligible to receive compli-
mentary technical support and future upgrade offers.
Registering is one of the most important steps to com-
plete as a new user.
Use Digidesign Resources
In addition to the printed and PDF versions of Pro Tools
guides, your system includes the following sources of
information:
Read Me Files These contain late-breaking information
and known issues pertaining to Pro Tools software and
hardware configurations. Read Me files are installed in
Documentation folder when you install Pro Tools.
Answerbase This is a database of common problems and
DAE errors, and their solutions based on the latest infor-
mation from Digidesign Technical Support. This data-
base is installed in the Digidesign folder when you in-
stall Pro Tools. Answerbase is also available on the
Digidesign website (www.digidesign.com).
Website (www.digidesign.com) This is your best online
source for information to help you get the most out of
your Pro Tools system.