Specifications

Mbox 2 Mini Getting Started Guide
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Common Issues
Pro Tools Won’t Launch
Problem
When you double-click the Pro Tools application or a
Pro Tools session file, Pro Tools doesn’t launch, or dis-
plays an error message.
Possible Solutions
 Check to be sure your computer has the required
amount of RAM to launch Pro Tools. See the Digidesign
website (www.digidesign.com).
 Try a complete restart. Turn off your audio interfaces,
computer peripherals and your computer, and then
turn them on again in the proper sequence.
 If you tried to launch Pro Tools by double-clicking a
Pro Tools session file, do the following:
• Close any error message.
• Double-click the Pro Tools application.
• In Pro Tools, choose File > Open Session to open
the session.
 Reinstall the Pro Tools application, using the
Pro Tools Installer disc.
Audio Interface Is Not Recognized
Problem
When you launch Pro Tools it does not recognize an au-
dio interface, or a connected audio interface is not avail-
able.
Possible Solutions
 Turn off your computer and check to be sure your ca-
bles are properly and securely connected to your com-
puter and to your audio interface.
 Verify that your Hardware Setup dialog settings are
correct.
 Try unplugging the USB cable from the Mbox 2 Mini
USB port and plugging it back in. If the USB LED still
does not illuminate, shut down the computer, discon-
nect Mbox 2 Mini and start the computer. Once the
computer has fully restarted, reconnect Mbox 2 Mini.