Setup guide

Table Of Contents
Appendix D: Troubleshooting 81
Hard Drives
•Make, Model
•Drive size (GB)
•Drive speed (RPM)
Drive type (SCSI, FireWire, IDE/ATA)
Utility used to format the drive
Number and size of partitions on the drive
Digidesign Software
Pro Tools software version
Plug-in versions
Other Digidesign software
Additional plug-ins from our Development Partners
Other Hardware
Refer to the manufacturer’s documentation for operational details.
The most common hardware additions include:
1394 (FireWire) cards for Windows systems (manufacturer, model)
Video Capture cards (manufacturer, model)
To verify that your hardware is qualified for use with your Pro Tools system, refer to the latest
compatibility information on our website
www.digidesign.com/compatibility
Other Software
If you are using other audio or video applications, refer to the manufacturer’s documentation
for operational details.
Make note of any other software that was running when a problem occurred.