Specifications
SYNC I/O Guide20
Firmware Messages
The following messages may appear during
firmware updating:
Firmware Not Found If no compatible firmware
is found in the SYNC I/O Folder, a dialog ap-
pears instructing you to install SYNC I/O firm-
ware. Use the Pro Tools installer CD, or use the
latest version of the SYNC I/O Setup software
utility (Windows only).
SYNC I/O Not on DigiSerial Port In order to up-
date SYNC I/O firmware from Pro Tools,
SYNC I/O must be connected to the DigiSerial
Port. Otherwise, if the SYNC I/O is connected to
the computer’s serial port, you can update the
firmware using the SYNC I/O Setup software
utility (Windows only).
To update SYNC I/O firmware from Pro Tools:
1 Choose Setups > Peripherals and click the Syn-
chronization tab.
2 Make sure you have already configured the
Synchronization Device and Port options for
SYNC I/O.
3 Click Update SYNC I/O Firmware.
4 Follow the on-screen instructions to complete
the update.
Updating SYNC I/O Firmware with
SYNC I/O Setup Software Utility
(Windows Only)
If you are using SYNC I/O with Pro Tools|24
MIX, or if you are not using Pro Tools, use the
SYNC I/O Setup software utility to update the
firmware. To do this, the SYNC I/O must be con-
nected to a serial or COM port on the computer.
You cannot run the SYNC I/O Setup utility from
the DigiSerial port on Pro Tools PCI cards.
To update SYNC I/O firmware using SYNC I/O
Setup software utility on Windows:
1 Make sure SYNC I/O is connected to the com-
puter as explained in “Serial Connections for
SYNC I/O Setup Software Utility” on page 8.
2 Launch the SYNC I/O Setup utility.
3 Right-click the title bar at the top of the SYNC
I/O Setup application window and choose
SYNC I/O Preferences.
4 Click Update SYNC I/O Firmware.
5 Follow the on-screen instructions to complete
the update.
SYNC setup and firmware controls
Update firmware
Firmware version