User guide
Appendix F: Troubleshooting 103
Other Hardware
Refer to the manufacturer’s documentation for
operational details.
The most common hardware additions include:
• SCSI host bus adapter (HBA) cards (manu-
facturer, model, settings)
• 1394 (FireWire) cards for Windows systems
(manufacturer, model)
• Expansion Chassis (manufacturer, model,
bridge chip type)
• Video Capture cards (manufacturer, model)
To verify that your hardware is qualified for use
with your system, visit www.avid.com.
Other Software
If you are using other audio or video applica-
tions, refer to the manufacturer’s documenta-
tion for operational details.
Make note of any other software that was run-
ning when a problem occurred.
Diagnostic Information
DigiTest
If you run DigiTest, be sure to make a note of
any error codes or messages it generates.
Other Information
Note any DAE errors or other error codes you en-
counter. Additionally, note the ability to repro-
duce the problem under different conditions,
for example, with another session, or after
changing settings (such as the Hardware Buffer
Size).