Specifications

Command|8 Guide16
Troubleshooting
If your system does not seem to be responding
correctly, check all MIDI connections and set-
tings. If there is still a problem, repeat the instal-
lation and configuration steps.
Once enabled in the Peripherals dialog, Com-
mand|8 will be available every time you launch
Pro Tools until you deselect it in the MIDI Con-
trollers page of the Peripherals dialog.
Lost Communication
To re-establish communication, repeat the in-
structions in “Enabling Command|8 in
Pro Tools” on page 14. If problems persist, check
your MIDI configuration (see “Configuring
MIDI Communication with Command|8” on
page 12).
Lost Communication after
Reconnecting Command|8
On Windows, you must reinstall the Com-
mand|8 software if you move Command|8 to a
different USB port. The software installation
only installs software to the USB port to which
the Command|8 is connected. If you move
Command|8 to a different port and Pro Tools
cannot communicate, reinstall software and try
again (see “Installing Software for Command|8”
on page 9).
Incomplete or Erratic
Communication
If Command|8 seems to be communicating in-
consistently, try the following.
To refresh and reinitialize Command|8 in Pro Tools:
1 Choose Setup > Peripherals and click the MIDI
Controllers tab.
2 In the Device selector, choose None and click
OK.
3 On Command|8, make sure the Stand-Alone
switch is completely off (not flashing or lit).
4 Choose Setup > Peripherals and click the MIDI
Controllers tab, and repeat the steps to enable
Command|8 in Pro Tools (see “Enabling Com-
mand|8 in Pro Tools” on page 14).