User guide

formerly VST) with proper system extensions are required for floppy disk authorization. For specifics, please see the
following page in our online compatibility documents:
http://www.digidesign.com/compato/floppy.html
Authorization Index | All FAQ Index
[4366]
My disk does not mount on the desktop even though I have the proper SuperDisk Extensions as well as
the PACE USB Floppy Enabler system extensions.
Disable Virtual Memory in the Memory Control Panel and restart the computer.
Authorization Index | All FAQ Index
[4368]
My computer freezes whenever I launch MasterList CD 2.2.
The MLCD 2.2 installer installs version 1.3 of the USB Floppy Enabler which is incompatible with the application.
Replacing the extension with USB Floppy Enabler version 2.0 fixes this incompatibility
Authorization Index | All FAQ Index
[4371]
Where is the authorization code for Pro Tools located?
The current authorization codes are located on the inside cover of the Getting Started Guides for TDM and LE
systems.
Authorization Index | All FAQ Index
[4372]
My computer hangs when I launch Pro Tools LE 5.0.1 for the first time after installing it. I can still move
my mouse and the words "Pro Tools LE" are displayed on the menu bar, but I am never prompted to
enter my authorization code.
This is a known issue with the PACE copy protection, and the initial workaround was to let the machine sit (up to an
hour or more) until the authorization dialog came up. (You can locate the authorization code on the inside cover of
the System Installation Guide.)
PACE created an app (Hang Buster) that can be run on a system before launching Pro Tools LE to fix this problem.
Authorization Index | All FAQ Index
[4373]
I ordered my computer with the optional internal SCSI drive but your manuals say that an ATA drive is
required. Is this true?
Since the PACE copy protection used with Pro Tools 4.3.1 and earlier will not authorize over a SCSI bus on Power
Macintosh B&W G3 and G4 computers, an ATA drive is required. Although it is still strongly recommended that you
use an internal ATA for your system volume due to compatibility issues with SCSI controller cards shipped by Apple
and our software, PACE fixes this incompatibility starting with Pro Tools 5.0 and will authorize a SCSI drive on these
computers.
Authorization Index | All FAQ Index
[4375]
"this demo copy of ... has expired." How do I make it so I don't see this error anymore?
If you have purchased the key to the plug-in, insert the key disk when Pro Tools prompts you. Otherwise, remove
either the specific plug-in files (System Folder>DAE Folder>Plug-ins folder) that Pro Tools says are expired or that
have the word "demo" in the filename. Trash the DAE prefs (entire folder) from the System Folder>Preferences
folder, empty the Trash and relaunch Pr Tools. For DINR, you need to remove 3 files: Broadband Noise Reduction,
Broadband Noise Reduction A/S and Hum Removal.
Authorization Index | All FAQ Index
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