WiMAX USB modem Quick Start Guide
Digicel Broadband WiMAX USB modem (AX225) Quick Start Guide
Contents pages 6-7 1. Introduction 6 1.1 Welcome to Digicel Broadband’s WiMAX USB modem 7 1.2 Modem view and interfaces 8-11 8 9 10 10 11 2. Installing modem 2.1 Inserting modem 2.2 Installing modem Connection Manager 2.3 Connecting to Digicel Broadband with the USB modem 2.4 Removing the modem safely 2.5 Uninstalling modem Connection Manager 12-14 3. Modem Connection Manager Interface 14 3.1 Connection status 14 3.2 Digicel Broadband signal strength 15-17 15 15 16-17 4.
1. InTroduction 1.1 Welcome to Digicel Broadband’s WiMAX USB modem Thank you for choosing the Digicel Broadband WiMAX USB Modem (hereinafter referred to as “modem”). The modem represents next generation mobile broadband technology that’s designed to work as fast outdoors as it does inside your home. With the modem, you’ll connect to the Internet without complications. You can take the Internet, and everything you do with it, along with you.
1.4 Modem view and interfaces 1. USB Connector 2.
2. Installing Modem 2.1 Inserting modem Insert the modem as shown below: When you insert the modem into your computer for the first time, your system will detect the new hardware automatically.
2.2 Installing modem Connection Manager The modem Connection Manager (CM) manages modem connections. • The modem Connection Manager (CM) does not manage connections for any other wireless connection cards including those designed to operate on the major cellular networks. • To connect using another type of connection card, exit modem Connection Manager (CM) from the system tray and then launch that card’s connection manager program.
2.3 Connecting to Digicel Broadband with the USB modem After you install the Digicel Broadband Connection Manager your web browser will automatically open and direct you to the Digicel Broadband self-care portal. After typing in your information and following the instructions in the self care portal you will be able to start using the features that you have signed up for. (Internet access/VoIP calls) 2.
2.5 Uninstalling modem Connection Manager Make sure the modem Connection Manager is closed. Right click on the modem Connection Manager icon in the system tray and click “Exit”. Click ‘OK” to confirm that you want to exit Connection Manager. Click Start > (All) Programs >Digicel Broadband CM> Uninstall. Or Click Start > Control Panel > Add or Remove Programs, highlight Digicel Broadband CM, and click Remove. Click the “Yes” button to confirm that you want to uninstall the modem Connection Manager.
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1. Signal indicator: Shows signal strength if the Digicel Broadband network is connected 2. Menu Button: Three submenu items can be found here when clicked: “About”, “Help” and “Exit” 3. Status Bar: This shows the modem status: “No Device”, “Searching”, “Click icon to connect”, “Connecting”, “Connected” or “RF Off” 4. Options Button: Configures the modem options 5. Data Records Button: Shows the data records 6.
3.1 Connection Status Below are descriptions of the various Connection Status Messages that will be displayed in the Status Bar while using the Connection Manager. • No Device: The Connection Manager software has not detected the modem. • Searching: The modem is searching for networks. • Waiting for Connection: When the modem has searched for the Digicel Broadband network, the CM will display “Waiting for Connection”. If the network is available, click the “Connect” button to initiate a connection.
4. Modem Connection Manager Settings 4.1 Options The Options Settings window is divided into three panels: • Connect Settings • Network Selection • General Info 4.1.1 Connect Settings Click Options > Connect Settings to display the Connect Settings panel.
4.1.2 Network Selection Click Options > Network Selection to display the Network Selection panel. You will see the searched network information including status, operator information and network type.
If you meet the following problems while using the modem, please refer to the following answers to solve it. If the problems still exists, please visit www.digicelbroadband.com. After the modem is plugged in, the Connection Manager program doesn’t run automatically. The system configuration is not proper. Please open the UI program manually After restarting the computer, there is no signal. • You are in a location where the Digicel Broadband network does not offer coverage.
Visit www.digiceljamaica.com/broadband for more information. The manufacturer of the Digicel Broadband WiMAX USB modem is ZTE.
