XStream-PKG-R™ RS-232/485 RF Modem Product Manual v5.x00 For XStream RF Modem Part Numbers: X09-001PK…-R… X09-009PK…-R… X09-019PK…-R… X24-009PK…-R... X24-019PK…-R… 900 MHz and 2.4 GHz Stand-alone RF Modems by Digi International Inc. XH9-001PK…-R...
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 XStream-PKG-R RS-232/485 RF Modem – Product Manual v5.x00 (Part number 90002211 B) Revision B Date Description 10/15//14 Minor changes and new part number © 2014 Digi International Inc. All rights reserved. Digi, Digi International Inc., the Digi logo, and XStream® are trademarks or registered trademarks in the United States and other countries worldwide.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 Contents 1. XStream RS-232/485 RF Modem 1.1. Features 1.1.1. Worldwide Acceptance 4 4 4 Antenna Usage 53 FCC-Approved Antennas 54 IC (Industry Canada) Certification 55 1.2. Specifications 5 Appendix B: Development Guide 56 1.3. External Interface 6 RS-232 Accessories Kit Contents 56 2. Interfacing Protocol 7 2.1. RS-232 Operation 2.1.1. DIP Switch Settings and Pin Signals 2.2. RS-485 (2-wire) Operation 2.2.1.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 1. XStream RS-232/485 RF Modem The XStream-PKG-R RF Modem provides long range data communications and advanced networking for OEMs and system integrators. Out-of-box, the modem is equipped to sustain long range wireless links between devices. Simply enter serial data into one modem and the data surfaces on the other end of the wireless link. The modem transfers a standard asynchronous serial data stream between two or more modems.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 1.2. Specifications Table 1.1. XStream-PKG-R RS-232/485 RF Modem Specifications Specification 9XStream-PKG-R (900 MHz) 24XStream-PKG-R (2.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 1.3. External Interface 1.1a. Power Switch Figure 1.1. Front View Move the Power Switch to the on (up) position to power the Interface Board. DIP Switch (1.2a] settings are only read during a power-up sequence. 1.1b. I/O and Power LEDs The LED indicators visualize diagnostic status information. The modem’s status is represented as follows: Yellow (top LED) = Serial Data Out (to host) 1.1a.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 2. Interfacing Protocol The XStream-PKG-R RF Modem supports the following interfacing protocols: • RS-232 • RS-485 (2-wire) Half-Duplex • RS-485 (4-wire) and RS-422 2.1. RS-232 Operation 2.1.1. DIP Switch Settings and Pin Signals Figure 2.1. RS-232 DIP Switch Settings Figure 2.2. Pins used on the female RS-232 (DB-9) Serial Connector DIP Switch settings are read and applied only while powering-on. Table 2.1.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 Wiring Diagram: RS-232 DTE Device to a DCE RF Modem Figure 2.3. RS-232 DTE (male connector) device wired to an XStream RF Modem (female connector) Wiring Diagram: DCE RF Modem to an RS-232 DCE Device Figure 2.4. XStream RF Modem (female connector) wired to an RS-232 DTE (male connector) device Sample Wireless Connection: DTE DCE DCE DCE Figure 2.5. Typical wireless link between DTE and DCE devices © 2014 Digi International Inc.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 2.2. RS-485 (2-wire) Operation 2.2.1. DIP Switch Settings and Pin Signals Figure 2.6. RS-485 (2-wire) Half-Duplex DIP Switch Settings Figure 2.7. Pins used on the female RS-232 (DB-9) Serial Connector Figure 2.8. RS-485 (2-wire) with Termination (optional) Termination is the 120 Ω resistor between T+ and T-. DIP Switch settings are read and applied only while powering-on. Note: Refer to Figures 2.15 and 2.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 2.3. RS-485 (4-wire) and RS-422 Operation 2.3.1. DIP Switch Settings and Pin Signals Figure 2.10. RS-485 (4-wire) and RS-422 DIP Switch Settings Figure 2.11. Pins used on the female RS-232 (DB-9) Serial Connector Figure 2.12. RS-485 (4-wire) and RS-422 with Termination (optional) Termination is the 120 Ω resistor between T+ and T-. DIP Switch settings are read and applied only while powering-on. Table 2.3.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 Wiring Diagram: RS-422 Figure 2.14. XStream RF Modem in an RS-485 (4-wire) environment RS-485/422 Connection Guidelines The RS-485/422 protocol provides a solution for wired communications that can tolerate high noise and push signals over long cable lengths. RS-485/422 signals can communicate as far as 4000 feet (1200 m). RS-232 signals are suitable for cable distances up to 100 feet (30.5 m).
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 3. RF Modem Operation 3.1. Serial Communications 3.1.1. RS-232 and RS-485/422 Data Flow Devices that have a UART interface can connect directly through the pins of the XStream Modem as is shown in the figure below. Figure 3.1. System Data Flow Diagram in a UART-interfaced environment (Low-asserted signals distinguished with horizontal line over signal name.) 3.1.2.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 3.1.3. Flow Control Figure 3.2. Internal Data Flow Diagram (The five most commonly-used pin signals are shown.) DI (Data In) Buffer and Flow Control When serial data enters the XStream Modem through the DI Pin, then the data is stored in the DI Buffer until it can be transmitted.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 3.2. Modes of Operation XStream RF Modems operate in five modes. Figure 3.3. XStream Modes of Operation Modem can only be in one mode at a time. 3.2.1. Idle Mode When not receiving or transmitting data, the modem is in Idle Mode. The modem uses the same amount of power in Idle Mode as it does in Receive Mode.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 Figure 3.4. Data Transmission Sequence RF Data Packet The RF packet is the sequence of data used for communicating information between Digi Modems. An RF Packet consists of an RF Initializer and RF Data. Figure 3.5. RF Data Packet Components * When streaming multiple RF packets, the RF Initializer is only sent in front of the first packet. RF Initializer An RF initializer is sent each time a new connection sequence begins.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 3.2.3. Receive Mode If the modem detects RF data while in Idle Mode, the modem transitions into Receive Mode to receive RF packets. Once a packet is received, the modem checks the CRC to ensure that the data was transmitted without error. If the CRC data bits on the incoming packet are invalid, the packet is discarded. If the CRC is valid, the packet proceeds to the DO Buffer.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 Pin Sleep (SM = 1) Pin Sleep requires the least amount of power. In order to achieve this state, the DI3 (SLEEP) pin must be asserted (high). The modem remains in Pin Sleep until the DI3 pin is de-asserted. After enabling Pin Sleep, the SLEEP pin controls whether the XStream Modem is active or in Sleep Mode. When DI3 is de-asserted (low), the modem is fully operational.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 Cyclic Scanning. Each RF transmission consists of an RF Initializer and payload. The wake-up initializer contains initialization information and all receiving modems must wake during the wake-up initializer portion of data transmission in order to be synchronized with the transmitting modem and receive the data. Figure 3.7. Correct Configuration (LH > SM) Length of the wake-up initializer exceeds the time interval of Cyclic Sleep.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 3.2.5. Command Mode To modify or read modem parameters, the modem must first enter into Command Mode, the state in which incoming characters are interpreted as commands. Two command types are available for programming the modem: • AT Commands • Binary Commands For modified parameter values to persist in the modem registry, changes must be saved to nonvolatile memory using WR (Write) Command.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 Binary Commands Sending and receiving parameter values using binary commands is the fastest way to change operating parameters of the XStream RF Modem. Binary commands are used most often to sample signal strength (RS parameter) and/or error counts; or change modem addresses and channels for polling data systems.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 4. RF Modem Configuration 4.1. Automatic DIP Switch Configurations Each time the RF Modem is powered-on, intelligence on the XIB-R Interface Board (RS-232/485 interfacing board located inside the RF Modem) sends AT Commands that program the RF Modem based on positions of the DIP Switch. Automatic configurations that take place during the poweron sequence affect stored RF Modem parameter values as shown in the tables below. Figure 4.1.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 4.2. Programming Examples For information about entering and exiting AT and Binary Command Modes, refer to the Command Mode section (p19). 4.2.1. AT Commands Digi has provided XCTU software for programming the modem using an extensive list of AT Commands.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 EXAMPLE: Restore RF Modem Defaults using the Terminal tab The following steps show how to read currently stored modem parameter values; then restore the modem parameters to their factory-default states.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 4.3. Command Reference Table Table 4.1. XStream Commands (The RF Modem expects numerical values in hexadecimal. “d” denotes decimal equivalent.) AT Command AM v4.30* AT Binary Command 0x3A (58d) 0x05 (5d) BD v4.2B* 0x15 (21d) Baud Rate BK v4.30* BO v4.30* BT CB v4.30* CC CD v4.2B* CE v4.30* CF v4.30* CL v4.30* CM v4.30* CN CO v4.30* CS v4.27D* CT DC v4.30* DR v4.30* DT E0 E1 ER FH FL FT v4.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 4.4. Command Descriptions Commands in this section are listed alphabetically. Command categories are designated between the “< >” symbols that follow each command title. XStream Modems expect numerical values in hexadecimal and those values are designated by a “0x” prefix.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 BK (Serial Break Passing) Command Pass a serial break condition on the DI pin to the DO pin of another modem. AT Command: ATBK Binary Command: 0x2E (46 decimal) Parameter Range: 0 – 1 Parameter Configuration 0 disable 1 enable Default Parameter Value: 0 Number of bytes returned: 1 Related Commands: BO (Serial Break Timeout) Minimum Firmware Version Required: 4.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 CD (DO3 Configuration) Command CD Command is used to redefine the behavior of the DO3 (Data Output 3)/RX LED line. AT Command: ATCD Binary Command: 0x28 (40 decimal) Parameter Range: 0 – 2 Parameter Configuration 0 RX LED 1 Default high 2 Default low 3 (reserved) Assert only when packet addressed to modem sent 4 Default Parameter Value: 0 Number of bytes returned: 1 Minimum Firmware Version Required: 4.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 CN (Exit AT Command Mode) Command CN Command is used to explicitly exit AT Command Mode. AT Command: ATCN Binary Command: 0x09 (9 decimal) CO (DO3 Timeout) Command DO3 (Data Output 3) output will return to default after no DI3 (Data Input 3) status information is received during the timeout period. AT Command: ATCO Use with CD = 1 or 2, DR = 1.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 DR (DI3 Configuration) Command The DR Command is used to configure the DI3 (Data Input 3 / SLEEP) line for I/O line passing (use with CD = 1 or 2 and CO) or controlling connection status (use with MD = 1 or 2).
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 FH (Force Wake-up Initializer) Command FH Command is used to force a Wake-up Initializer to be sent on the next transmit. WR (Write) Command does not need to be issued with FH Command. AT Command: ATFH Binary Command: 0x0D (13 decimal) Use only with cyclic sleep modes active on remote modems. FL (Software Flow Control) Command FL Command is used to configure software flow control.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 HT (Time before Wake-up Initializer) Command < If any modems within AT Command: ATHT range are running in a “Cyclic Sleep” setting, a Binary Command: 0x03 (3 decimal) wake-up initializer must be used by the Parameter Range: 0 – 0xFFFF transmitting modem for sleeping modems to (x 100 milliseconds) remain awake (refer to the LH (“Wake-up Default Parameter Value: 0xFFFF (means that Initializer Timer”) Command).
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 LH (Wake-up Initializer Timer) Command LH Command adjusts the duration of time for which the RF initializer is sent. When receiving modems are put into Cyclic Sleep Mode, they power-down after a period of inactivity (specified by ST (Time before Sleep) command) and will periodically awaken and listen for transmitted data. In order for the receiving modems to remain awake, they must detect ~35ms of the wake-up initializer.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 MY (Source Address) Command Set/Read the source address of the modem. AT Command: ATMY Refer to the Addressing section (p41) of the RF Communication Modes chapter for more information. Parameter Range: 0 – 0xFFFF Binary Command: 0x2A (42 decimal) Default Parameter Value: 0xFFFF (Disabled – the DT (Destination Address) parameter serves as both source and destination address.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 PW (Pin Wake-up) Command Under normal operation, a modem in Cyclic Sleep Mode cycles from an active state to a low-power state at regular intervals until data is ready to be received. If the PW Parameter is set to 1, the SLEEP/DI3 Pin can be used to awaken the modem from Cyclic Sleep. If the SLEEP Pin is de-asserted (low), the modem will be fully operational and will not go into Cyclic Sleep.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 RO (Packetization Timeout) Command RO Command is used to specify/read the time of silence (no bytes received) after which transmission begins. After a serial byte is received and if no other byte is received before the RO timeout, the transmission will start.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 RS (RSSI) Command RS Command returns the signal level of the last packet received. This reading is useful for determining range characteristics of the XStream Modems under various conditions of noise and distance. AT Command: ATRS Binary Command: 0x1C (28 decimal) Parameter Range: 0x06 – 0x36 (Read-only) Number of bytes returned: 1 Once the command is issued, the modem will Minimum Firmware Version Required: 4.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 SL (Serial Number Low) Command Set/Read the serial number low word of the modem. AT Command: ATSH Binary Command: 0x26 (38 decimal) Parameter Range: 0 – 0xFFFF (Read-only) Number of bytes returned: 2 Related Commands: SH (Serial Number High) Minimum Firmware Version Required: 4.27C SM (Sleep Mode) Command SM Command is used to adjust Sleep Mode settings.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 SY (Time before Initialization) Command SY Command keeps a communication channel open as long as modem transmits or receives before the active connection expires. It can be used to reduce latency in a query/response sequence and should be set 100 ms longer than the delay between transmissions.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 TT (Streaming Limit) Command TT Command defines a limit on the number of bytes that can be sent out before a random delay is issued. TT Command is used to simulate full-duplex behavior. AT Command: ATTT If a modem is sending a continuous stream of RF data, a delay is inserted which stops its transmission and allows other modems time to transmit (once it sends number of bytes specified by TT Command).
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 5. RF Communication Modes Network configurations covered in this chapter are described in terms of the following: • Network Topology (Point-to-Point, Point-to-Multipoint or Peer-to-Peer) • RF Communication Type (Basic or Acknowledged) • RF Mode (Streaming, Repeater, Acknowledged or Multi-Streaming) The following table provides a summary of the network configurations supported. Table 5.1.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 5.1. Addressing Each RF packet contains addressing information that is used to filter incoming RF data. Receiving modems inspect the Hopping Channel (HP parameter), Vendor Identification Number (ID parameter) and Destination Address (DT parameter) contained in each RF packet. Data that does not pass through all three network security layers is discarded (Figure 5.1). Figure 5.1. Filtration layers contained in the RF packet header 5.1.1.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 5.2. Basic Communications Basic Communications are accomplished through two sub-types: • Broadcast - By default, XStream Modems communicate through Broadcast communications and within a peer-to-peer network topology. When any modem transmits, all other modems within range will receive the data and pass it directly to their host device.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 5.2.2. Repeater Mode Characteristics: Self-organizing - No route configuration is necessary Self-healing / Fault-tolerant Low power consumption and Minimized interference Network throughput is determined by number of hops, not by number of repeaters. Multiple repeaters within range of source node count as one hop. Supports “transparent” multi-drop mode or addressed data filtering mode. Duplicate RF packets are automatically filtered out.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 Repeater Network Configuration A network may consist of End Nodes (EN), End/Repeater Nodes (ERN) and a Base Node (BN). The base node initiates all communications. The repeater network can be configured to operate using Basic Broadcast or Basic Addressed communications. The addressing capabilities of the modems allow integrators to send a packet as a global packet (DT = 0xFFFF) and shift out of every radio in the network (Basic Broadcast).
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 Response packet delay As a packet propagates through the repeater network, if any node receives the data and generates a quick response, the response needs to be delayed so as not to collide with subsequent retransmissions of the original packet.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 5.3. Acknowledged Communications 5.3.1. Acknowledged Mode Characteristics: Reliable delivery through positive acknowledgements for each packet Throughput, latency and jitter vary depending on the quality of the channel and the strength of the signal. Recommended Use: Acknowledge Mode configuration is appropriate when reliable delivery is required between modems.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 After receiving and acknowledging a packet, the receiving modem will move to the next frequency and listen for either a retransmission or new data for a specific period of time. Even if the transmitting modem has indicated that it has no more pending transmit data, it may have not received the previous ACK, and so it may retransmit the packet (potentially with no delay after the ACK slot).
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 5.3.2. Multi-Streaming Mode Characteristics: definition) Enables exclusive connections (refer to Theory of Operation section for Supports the passing of large data streams (> 256 bytes) from multiple remote modems to a base modem (If a complete data stream from a remote modem is less than 256 bytes, data can be sent from several remotes to a base location without enabling this mode and latencies will be much less.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 Initiating a Connection Connection Guidelines: • A remote modem can only request a connection with the base modem. • The base modem may hold off or grant a connection request to another modem. • A remote modem will not try to establish a connection if one already exists. • A connection fails if no response is received after RR (Retries) CRP packets. After a failure, whatever condition was causing a connection to be established is cleared.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 Configuration AT Command Mode AT command mode is used for all commands on base and remote modems. Binary command mode is not available when MD = 1 or 2. The base is in AT command mode when not engaged in an exclusive connection with a remote. No AT Command Mode sequence is needed. When a base modem is connected to a remote modem, the AT Command Mode sequence is used to enter AT command mode. The connection with the remote is maintained.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 Sleep Modes and Connections Cyclic sleep can be used with the remote modems to conserve power. ST “Time before Sleep” Parameter defines how long after a disconnect a remote will stay awake. A modem is not allowed to enter sleep mode when it is engaged in a connection. A modem will wake as defined by SM parameter and check for an RF message.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 Appendix A: Agency Certifications FCC Certification The XStream RF Modem complies with Part 15 of the FCC rules and regulations. Compliance with the labeling requirements, FCC notices and antenna usage guidelines is required. To fulfill the FCC Certification requirements, the OEM must comply with the following FCC regulations: 1.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 OEM Labeling Requirements Label Warning WARNING The Original Equipment Manufacturer (OEM) must ensure that FCC labeling requirements are met. This includes a clearly visible label on the outside of the final product enclosure that displays the contents shown in the figure below. Figure A.1.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 FCC-Approved Antennas Table A.1. Antennas approved for use with 9XStream (900 MHz) RF Modems. Manufacturer Part Number Type Gain Application Min. Separation Distance * * Digi * * Digi Digi Digi Digi * * Digi Digi Digi Digi * * A09-Y8 * * A09-Y11 (FCC pending) A09-F2 A09-F5 A09-F8 * * A09-M7 A09-H A09-HBMM-P5I A09-QBMM-P5I 6.2 dBi 7.2 dBi 8.2 dBi 9.2 dBi 10.2 dBi 11.2 dBi 2.2 dBi 5.2 dBi 8.2 dBi 9.2 dBi 7.2 dBi 7.2 dBi 2.1 dBi 2.1 dBi 1.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 IC (Industry Canada) Certification Labeling requirements for Industry Canada are similar to those of the FCC. A clearly visible label on the outside of the final product enclosure must display the following text: Contains Model 9XStream Radio (900 MHz), IC: 4214A-9XSTREAM Contains Model 24XStream Radio (2.4 GHz), IC: 4214A 12008 Integrator is responsible for its product to comply with IC ICES-003 and FCC Part 15, Sub. B Unintentional Radiators.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 Appendix B: Development Guide RS-232 Accessories Kit Contents The accessories listed below are included with XStream RF Modems that carry the “-RA” suffix on the product number. For example: Part number “X09-019PKC-RA” includes the listed accessories and part number “X09-019PKC-R” does not. The accessories kit includes hardware and software needed for developing long range wireless links.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 Antennas (Refer to Appendix A for a list of FCC-Approved Antennas) Factors that determine wireless link range: • Ambient RF noise (interference) • Line-of-sight obstructions • Transmit power • Receive sensitivity • Antenna configuration • XStream Antenna Connector Options To comply with the FCC rules and obtain a “modular” certification, it is required that XStream Modems utilize a “non-standard” connector.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 Appendix C: Additional Information 1-Year Warranty XStream RF Modems from Digi International Inc. (the "Product") are warranted against defects in materials and workmanship under normal use, for a period of 1-year from the date of purchase. In the event of a product failure due to materials or workmanship, Digi will repair or replace the defective product.
XStream-PKG-R™ RS-232/485 RF Modem – Product Manual v5.x00 Contact Digi If you need assistance, contact technical support: Documentation: www.digi.com/support/ Technical Support: Phone Online © 2014 Digi International Inc. (866) 765-9885 toll-free U.S. and Canada (801) 765-9885 Worldwide 8:00 am – 5:00 pm (U.S. Central Time) www.digi.