User`s manual

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Improper Grounding
Make sure that every component in your system is properly grounded.
Differences in ground potential between your computer and terminals can
damage equipment.
If your board fails the diagnostics or you are unable to isolate the problem,
call Digi Technical Support @OO-344-4273) anytime between 8 a.m. and 6
p.m. Central Time (Monday through Friday). We can give you suggestions
for things to try. Please have the following information ready when you
call:
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Computer make
Computer model number
Operating system
Which Digi board you are using
Serial number
Revision number
Type of hard drive in your system
Type of video card in your system
Type of tape backup in your system
Failure symptoms
Results of diagnostics
Whether the board has worked before
(was it installed successfully?)
Dealer/store where you purchased
your Digi board
Fill in information here
22
Chapter Nine: In Case of Trouble