User guide

Verifying the RealPort Process
Chapter 20 Digi One/PortServer TS 2/4 Troubleshooting 95
SCO: Verifying the RealPort Daemon
Use this topic to verify that the RealPort daemon is running on a SCO Unix or SCO OpenServer
operating system.
1. At the root prompt, enter the following command:
ps ef| grep ncxd
If the RealPort Daemon is running, you should see an entry for each Digi Device similar to the follow-
ing?
root 2254 1 0 Dec 13 ? 0:03/etc/nexd -d /dev/cts0 -n
root 2049 1 0 Dec 13 ? 0:01/etc/nexd -d /dev/cts0 -n
2. If you do not see this information, restart the daemon by doing the following:
a. Modify the /etc/rc2.d/S86ncxa file with the appropriate IP addresses.
b. Reboot the server.
Solaris: Verifying the RealPort Process
Use this topic for information on verifying that the RealPort process is running on a Solaris system.
1. Type the following command:
ps -ef|grep ncxd
2. If the information that appears is not correct, do the following:
a. Modify the /etc/rc2.d/S26realport file with the appropriate IP addresses.
b. Reboot the UNIX server.
Windows NT: Verifying the RealPort Service
Use this procedure to verify the RealPort service on Microsoft Windows NT.
1. From the Start menu, choose Settings > Control Panel > Devices > Digi RealPort.
2. If the RealPort service has not been started, choose Start.
Windows 2000: Verifying the RealPort Service
Use this procedure to verify the RealPort service (process) on Microsoft Windows 2000.
1. Right-click on My Computer, choose Properties > Hardware tab > Device Manager.
2. Expand the Multi-port Serial Adapters list if necessary and select Digi PortServer.
3. If the RealPort Service (process) is not enabled, right-click and choose Enable.