User`s guide

FastPort User’s Guide vi
Appendix C: Troubleshooting NetWare
ACT-- Advance Configuration Tool.............................................................................................................C-1
Benefits of ACT .......................................................................................................................................C-1
Features ....................................................................................................................................................C-1
Requirements...........................................................................................................................................C-2
Setup .........................................................................................................................................................C-2
Navigating in ACT..................................................................................................................................C-2
Advanced Configuration Menu in ACT......................................................................................................C-2
NetWare Configuration Menu..............................................................................................................C-3
Configuring the Print Server (FastPort Side)..............................................................................C-3
Configuring the Print Server (File Server Side)..........................................................................C-4
Configuring a Queue......................................................................................................................C-4
Example 1.........................................................................................................................................C-4
Example 2.........................................................................................................................................C-5
Print Server Configuration....................................................................................................................C-5
Status Menu in ACT .......................................................................................................................................C-7
Monitor Menu in ACT....................................................................................................................................C-7
Troubleshooting Tips .....................................................................................................................................C-8
FastPort does not power up...................................................................................................................C-8
FastPort does not show up in ACT ......................................................................................................C-8
FastPort fails POST after upgrading firmware...................................................................................C-8
FastPort does not login to bindery Novell 4.x server........................................................................C-8
FastPort does not login to the file server.............................................................................................C-9
FastPort does not print via serial port..................................................................................................C-9
No Form Feed is sent after the print job..............................................................................................C-9
PostScript jobs have trouble printing...................................................................................................C-9
Autosensing printer has trouble printing............................................................................................C-10
MS Windows jobs print with an extra page........................................................................................C-10
File server displays an Incomplete Packet error message.................................................................C-10
Notification not Working if Created by PCONSOLE................................................................................C-10
FastPort Console Messages............................................................................................................................C-10
Could not attach QUEUE1.............................................................................................................................C-10
Attaching queue QUEUE1 on server SERVER1.................................................................................C-10
Read Configuration File.........................................................................................................................C-10
Could not Read Configuration file from SERVER1...........................................................................C-11
Trying to read file SYS:login/milan/FPXXXXXX on SERVER1......................................................C-11
No such object FAKEQ...........................................................................................................................C-11
Failed to login to file server SERVER1 for server FAKEPS...............................................................C-11
ACT Error Messages.......................................................................................................................................C-11
Appendix D: Troubleshooting UNIX
Introduction.....................................................................................................................................................D-1
Troubleshooting Tips .....................................................................................................................................D-1
No Lights on the Unit.............................................................................................................................D-1
ASCII Text File Prints as a Single Line.................................................................................................D-1
SYS LED Flashes Quickly.......................................................................................................................D-2
Cannot Print to the serial printer..........................................................................................................D-2
NET LED flashes, But User Cannot Print or Ping the Unit...............................................................D-2
UNIX Configuration Files..............................................................................................................................D-3
Using fpfilter Configuration Files.........................................................................................................D-3
Sample Entries for Direct and Remote Spooling........................................................................................D-4
DHCP Troubleshooting .........................................................................................................................D-4
Appendix E: Troubleshooting AppleTalk
Troubleshooting Tips .....................................................................................................................................E-1
Reset Time................................................................................................................................................E-1