Minimum Hardware Requirements In this document you can find detailed information in relation to the hardware requirements that have to be met when implementing Winner Hotel Software. The purpose of this information is to enable your hardware vendor to provide the correct hardware and components. It is very important that these guidelines are met in order to ensure proper functioning of your Winner Hotel Software. www.winner-hotelsoftware.
Contents 1 2 3 General Recommendations ............................................................................................................. 3 Platform ........................................................................................................................................... 3 Hardware Specifications .................................................................................................................. 4 3.1 Server.........................................................
1 General Recommendations Planet Winner strongly recommends using professional PC’s of a quality make such as HP, IBM, Dell, Fujitsu-Siemens etc. (This applies to the system units and network components. For the printer and screens this is less important). The advantage of these machines is that they come with factory guarantees, and the manufacturer keeps spares in stock for a long period. The use of Clone PC's is discouraged.
Client Server network. This configuration is a larger network with a network server present. The database used in this configuration is Microsoft SQL Server Standard Edition. 3 Hardware Specifications 3.1Server In relation to the server PC, it is important to note that the goal of this machine is to host the Microsoft SQL Server database that is used by the wInner system, as well as to host the wInner interface software (software that communicates with external systems such as PayTV, Keycard etc.).
Latest Service Packs & Updates installed All Microsoft updates installed 'Microsoft SQL Server 2005 Standard' software with sufficient 'Client Access Licenses* (CAL’s) in line with the nr of workstations in use. 1 CAL per workstation is required. * In case you do not own SQL Server software, it can be supplied by Planet wInner as an 'embedded' license (this means that the SQL server software can only be used with the wInner application) at a very interesting price.
You need 4 Rs-232: Edgeport/4 USB to 4 Port RS-232 serial DB-9 Digi Prod Nr: 301-1000-04 3.1.4 Virtual Server and off-site servers. Windows Virtual server is implemented more and more but is is crucial to consider a number of important limitations of Virtual Server. In case you wish to install and run interfaces that use RS-232 communications Windows Virtual server is not an option. Windows Virtual server does not support communications via RS-232 ports.
3.1.6 Remote support In order to guarantee the remote support service it is imperative that the facilities exist to establish a connection to the hotel’s platform (secured access controlled by the hotel). Following infrastructure is required: Internet Connection ADSL or Cable. - or VPN access. In this scenario Planet wInner uses LogmeIn.com, an Internet application that allows to securely remote control a PC following approval of the user.
3.2Regular Workstations The criteria outlined below are applicable to Front Office workstations. 3.2.1 Workstation Hardware Minimum requirements: Recommendations: 100% IBM Compatible PC with Intel Motherboard. Intel Pentium Dual Core Processor. Minimum 1 GB RAM or more. 80 GB hard disk or more. Video card supporting a resolution of 1024 x 768. DVD station 100% IBM Compatible PC with Intel Motherboard. Intel Quad Core Processor. Minimum 2 Gb RAM or more. 120 GB hard disk or more.
Depending on the nr of RS-232 ports required following Digi devices can be used: You need only 1 RS-232 port: Edgeport/1 USB to 1 Port RS-232 serial DB-9 Digi prod code: 301-1001-11 You need 2 RS-232 ports: Edgeport/2 USB to 2 Port RS-232 serial DB-9 Digi Prod Nr: 301-1000-03 You need 4 Rs-232: Edgeport/4 USB to 4 Port RS-232 serial DB-9 Digi Prod Nr: 301-1000-04 www.winner-hotelsoftware.
3.3Point of Sales Workstations The criteria outlined below are applicable to EPOS workstations. For POS, you have the choice of using standard PC hardware or using specialized integrated EPOS terminals. Standard PC hardware will be less expensive and offer the most recent technology. Integrated EPOS stations need less space to place the, but they often use technology that is less recent than standard PC hardware.
Web: www.digi.com Depending on the nr of RS-232 ports required following Digi devices can be used: You need only 1 RS-232 port: Edgeport/1 USB to 1 Port RS-232 serial DB-9 Digi prod code: 301-1001-11 You need 2 RS-232 ports: Edgeport/2 USB to 2 Port RS-232 serial DB-9 Digi Prod Nr: 301-1000-03 You need 4 Rs-232: Edgeport/4 USB to 4 Port RS-232 serial DB-9 Digi Prod Nr: 301-1000-04 3.3.4 Integrated EPOS workstation. Toshiba ST-A10. Integrated POS machine.
3.4 Portable Devices 3.4.1 PDA devices Recommendations below apply to the use of Pocket PC devices for the Pocket POS product. In case you wish to use the Winner POS software on a tablet device please see below: Winner POS on Tablets. Please also verify the section for the Pocket POS server (above) for important requirements for the server machine when using Pocket POS.
For certain tablets like the Samsung Galaxy Note, the resolution of Winner POS (1024 x 768 pix) is a little bit too large vertically but this poses no technical problem since you can easily scroll the screen up or down using the stylus.
3.5 Peripheral devices The minimum requirements listed below relate to various peripherals that can be used. 3.5.1 Monitors and Touchscreens Recommendations Screen resolution needs to support 1024x768. Although not obliged, Touchscreen monitors are recommended since the software (screens) is designed for use with a touchscreen. It is also possible to use a standard monitor. In this case a standard mouse is used to operate the system.
3.5.3 POS Ticket printers Recommendations For the POS system, each Workstation typically uses a thermal voucher / check printer. These can be ‘Epson TM-T88IV’, 'Epson TM-T90 or ‘Star TSP100’ or 'Star TSP100GT' printers. Recommended Hardware Manufacturer. Star Micronics thermal printer. Type: Star TSP100 thermal receipt printer. Connectivity: USB or Ethernet (TSP100LAN type). Ports: Cash drawer output. Auto cutter: Yes.
Connectivity: RS232, Parallel, USB or Ethernet. Ports: Cash drawer output. Auto cutter: Yes. Toshiba Thermal Ticket Printer. Type: TOSHIBA TRST-A10 Connectivity: USB Ports: Cash Drawer Output. Auto Cutter: Yes Hemel Hempstead Herts HP2 7TJ U.K. Tel: +44 0871 222 6702 Web: http://www.epson.co.uk/RetailSolutions/Industry-solutions/Retail TOSHIBA TEC Europe Retail Information Systems N.V. Operaties in de Benelux Celideestraat, 33 BE-1080 Brussel België Tel.
3.5.4 POS Kitchen printers Recommendations As kitchen printer a matrix printer is recommended such as the “Star SP500” or “Epson TMU220” Roll printer. Typically a kitchen printer is integrated in the network by means of a print-server device (pls ensure that the port type of the print server matches the port type on the printer). The kitchen printers can also be connected to a serial port however the cable distance is limited to 15 meters.
3.5.5 Cash drawer Recommendations Automatic Cash drawers can be used with the wInner POS software. The cash drawer is typically connected to the ticket printer that in turn drives the cash drawer. Manufacturer. Recommended Hardware Star Micronics EMEA - Head Office - POS Printers Automated cashdrawers are connected to the Ticket printer. Star House Input Voltage & Current DC 24 Volt 1A . 2 or 3 position lock .
3.5.6.2 Proximity Reader. Recommendations Manufacturer. Identification system using RFid technology. A key containing a secured RFid code is read by device called proximity reader. For each device you also need to order a power adaptor as this is not included with the device. This device uses an RS-232 connection, so it is important to foresee a free RS-232 port on the POS machine. Type that was validated: Proximity Reader: Type: PCR212-BL Description: EM4102 desktop reader RS232 black.
3.5.7 Credit Card reader Recommendations When implementing the credit card interface with 3C, a credit card reader is necessary. For manufacturer details, please refer to the information further on this page. Recommended Hardware Manufacturer. This device is used to read credit cards when using the 3C interface and is usually integrated in the keyboard. Each PC where you whish to use the credit card functionalities should be equipped with such keyboard.
3.5.8 EID Reader (Electronic Identity Card reader). Recommendations This function applies to the Belgian market where the EId is in use. In case you wish to integrate the EID to read and update guest profiles from the ID card, an EID reader is required. For manufacturer details, please refer to the information further on this page. Recommended Hardware Manufacturer. The EID card reader is used to read the Belgian Electronic Identity Card and is directly integrate in the keyboard..
