Guide User BROADBAND E230 HSPA USB MODEM DiGi Telecommunications Sdn Bhd 201283-M Lot 10, Jalan Delima 1/1, Subang Hi-Tech Industrial Park 40000 Shah Alam, Selangor Darul Ehsan, Malaysia Enquiries: 016 299 3333 / 1 800 68 3333 or digi.com.
Q : When I click on the ‘Connect’ button in the Connection Manager, the message ‘Modem not found’ appears. What should I do? A : Your PC could not detect your modem or could not recognise the modem’s driver. Please remove and re-plug the modem into the USB port.
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DG 158337 Broadband_UserGuide_E230_R1_34-3 FA size: 12cm(H) x 24cm(W) Q : I can’t get connected. What should I do? A : Please check the following: 1. Please make sure the modem is connected properly (Signal bars appear on the signal strength icon). 2. Access Point Name (APN) is set to 3gdgnet [Tools > Options > Profile Management] 3. Dial-up number should be *99# [Tools > Options > Profile Management] Broadband Customer Service at 016 299 3333 or 1 800 68 3333 check if your subscription is active.
DG 158337 Broadband_UserGuide_E230_R1_4-33 FA size: 12cm(H) x 24cm(W) Thank you for purchasing the Broadband E230 HSPA USB Modem. Note: • This manual briefly outlines the preparation, process for installing/uninstalling, and safety precautions for using the Broadband E230 HSPA USB Modem (hereinafter referred to as the E230). • You are recommended to read the manual before using the E230. • The signal strength and the transmission rate are affected by the actual environment.
Q : How do I know that I am connected via the DiGi 3G connection? A : Please refer to the signal bar icon at the bottom left of the Connection Manager window. It indicates whether it is connected to a GPRS, EDGE or UMTS/WCDMA/HSDPA network. Q : Can I unplug the modem without first removing it from the operating system menu? A : The modem supports hot plug-in/unplug, however we would recommend that you remove the device via the operating system first. 1.
1. Launch the DiGi Internet Connection Manager. Requirements for the PC To use the E230, the PC must meet the following requirements: • Standard USB interface • Windows 2000 SP4, Windows XP SP2, Windows Vista, Mac OS • The hardware of your PC must meet or exceed the recommended system requirements for the installed version of OS • Display resolution: 800 × 600 or above Preparing the E230 Installing the USIM/SIM Card 1. Take out of the USIM/SIM card slot from the E230 2.
Q : What does the blinking LED on the modem indicate? A: Inserting the Micro SD card Insert the Micro SD card into the E230, as shown in the following figure.
Installation Guide The procedure for installing the management program depends on the operating system installed on your PC. The following section takes Windows XP as an example. Connecting the E230 with a PC Note: Power on your PC before connecting the E230 with the PC. Otherwise, the normal installation of the E230 may be affected. The following figure is a sketch of the data cable. 1 USB connector 2 Mini-USB connector 1. Connect the Mini-USB connector to the E230 2.
DiGi Internet Modem FAQ Installing the E230 Management Program 1. Connect the E230 and the PC with the USB cable 2. The OS automatically detects and recognises new hardware and starts the installation wizard Note: If the auto-run program does not respond, find the AutoRun.exe file in the driver path. Then double-click AutoRun.exe to run the program. 3. Follow the prompts of the installation wizard 4.
Uninstalling the Management Program 1. Choose Start > Control Panel 2. Find the management program, and click Add/Remove Program to uninstall the management program Note: It is recommended to restart the PC after the uninstallation to ensure that the management program is completely uninstalled. Removing the E230 k 1. Double-click in the system tray. The Unplug or Eject Hardware interface is displayed 2. Select the hardware related to the E230 and click Stop 3.
Note: For details about setting the profile, contact your service provider. Creating a Dial-up Profile 1. Click New to set the profile name, access number, user name, password, Access Point Name (APN) and APN status 2. Click Advanced to set the IP information, authentication protocol, Domain Name Server (DNS) and Windows Internet Name Service (WINS) 3. Click OK to save the advanced settings and return to the Dial-Up interface 4. Click OK and the Prompt dialog box is displayed 5.
• Area indicated with the "Explosives" sign • Area indicated with the "Power off bi-direction wireless equipment" sign • Area where you are generally required to stop the engine of a vehicle Traffic Security • Observe local laws and regulations while using the wireless device. To prevent accidents, do not use your wireless device while driving. • RF signals may affect electronic systems of motor vehicles. For more information, consult the vehicle manufacturer.
1. Choose Tools > Choose Device 2. Select a device in the device list 3. Click OK to terminate the current terminal and switch to the selected one Viewing Diagnostics Information Choose Tools > Diagnostics to view the diagnostic information of the terminal device. Startup Settings You can set the Terminal Management to launch automatically along with Windows and minimise the interface after the startup. 1. Choose Tools > Options 2. Click General in the navigation tree 3.
• Do not leave your wireless device and accessories in a place with a considerably low or high temperature. • Use only accessories of the wireless device approved by the manufacturer. Contact the authorised service centre for any abnormality of the wireless device or accessories. • Do not dismantle the wireless device or accessories. This will void the warranty. Emergency Call This wireless device functions through receiving and transmitting radio signals.
DG 158337 Broadband_UserGuide_E230_R1_22-15 FA size: 12cm(H) x 24cm(W) 3 Settings and Information Query Failure to observe these instructions could result in your RF exposure exceeding the relevant guideline limits. Regulatory Information PIN Operations If a SIM/USIM card is used on the terminal, the Personal Identity Number (PIN) code protects your card from unauthorised use. You can modify the PIN code and enable/disable the PIN verification.
Software Manual • Transfer: To view the duration of the current connection, uploaded/downloaded speed and data of the current connection • Statistics: To view the last reset time, daily/monthly/yearly uploaded and downloaded data Note: The statistical data of the traffic is only for your reference. The actual traffic information is accounted on the basis of the traffic data collected by the operator. Resetting the Statistics Information To reset the statistics information, do as follows: 1.
2 Internet Services Accessing the Internet After setting the network and connection profiles, you can access the network through the Terminal Management. To access the Internet, do as follows: 1. Click 2. Select the correct profile in the drop-down list 3. Click Connect to set up the connection When the connection is established, the system automatically connects to the website: www.myinternet.com.
1 Description of the Terminal Management GUI Launching the Terminal Management To launch the program, double-click the shortcut icon of the Terminal Management on the desktop. Note: • When you are required to enter the Personal Identification Number (PIN) code, enter the correct PIN and click OK. If you fail to enter the correct PIN or PIN Unblocking Key (PUK) code, the network-related functions would be unavailable. • The SIM/USIM card is supplied by the service provider.
