Specifications

122 DC-200/300 Operation Manual
12.0 Appendix
12.1 DC-200/300 Error Message List
The DC-200/300’s two-line alphanumeric display allows for detailed error messages. Use Table 12-1 below to
find the error message, possible causes for the error and ways to correct the problem. If these suggestions fail to
correct the situation, please contact your DIGI dealer for assistance.
Error Message Possible Causes Corrective Action
Paper End The label sensor does not sense a label or
there may be no more labels
Replace the label roll (see Section 7.1.4 - label and
paper roll setup)
Please press feed key A label misfeed Press the Feed key to re-align the labels
Please peel label The peel sensor has been activated Peel off the current label to clear the sensor
Non print No manual printing available
Non label No free format has been programmed Set a free format or choose one of the
pre-programmed standard label formats (see
Section 7.1.1 Available Label Types and
Section 7.5.5 Programming a Free Format Label).
Insufficient space The print area is not large enough to fit data. Change the size of the print area (see
Section 7.5.5 Programming a Free Format Label)
or change the label size (see Section 7.1.1
Available Label Types)
Job sequence not exist No job sequence has been programmed Program the scale with a job sequence (see
Section 8.0 Job Sequence Programming)
Read file Errors reading the file, memory errors Clear the memory (contact your DIGI dealer)
Non factory name No factory name has been programmed Program a factory name (see Section 7.2.1 How to
Program a Factory Name)
Printer head no close The thermal print head on the built-in printer
has not been locked in place
Close the paper clamp on the print head (see
Section 7.1.4 Label and Paper Roll Setup)
Write file Errors writing files, memory problems Clear the memory (contact your DIGI dealer)
No memory Not enough memory to carry out the
requested action
Add memory to the scale or delete unnecessary
data items.
File delete error Error deleting files, memory problem Clear the memory (contact your DIGI dealer)
Item code not exist The requested item code does not exist in
the item database
Program an item code into the scale (see
Section 6.1.2 Programming Item Code)
Total quantity = 0 Cannot print when the total quantity is zero Enter a quantity value
Weight overflow The weight is over the maximum capacity of
the scale
Put a smaller number of pieces on the scale or
switch the weight to a higher-capacity platform.
Illegal operation The operation that you are trying to perform
is incorrect
Check instructions for this operation and try again.
Quantity = 0 Cannot print when quantity is zero Enter a quantity value
Key invalid The key you have pressed is not valid during
this operation
Recheck the instructions for this operation to see
what the valid key functions are (see Section 1.3.2
Key Functions)
Number invalid You have exceeded the maximum number of
characters allowed for this field
Abbreviate the text you are entering so that it fits.
See Section 7.1.3 for character lengths allowed for
different fields
Exceed max limit You have exceeded the maximum number of
characters allowed for this fields
Abbreviate the text you are entering so that it fits.
See Section 7.1.3 for character lengths allowed for
different fields
Table 12-1. DC-200/300 Error Message List