User`s guide
Configuration through the web interface
174
RealPort configuration
RealPort software must be installed and configured on each PC that uses the RealPort ports on the 
Digi device. This RealPort software is available for downloading from the Digi Support site. 
Install RealPort software
From the Digi Support site:
1 From a browser, go to www.digi.com.
2 Click the Support link and select Drivers.
3 Under Select Your Product for Support, select your Digi device from the product list 
and click Submit.
4 Under Active Products, select your Digi device from the product list.
5 Under OS Specific Diagnostics, Utilities and MIBs, select the operating system for 
your computer from the list.
6 Under Realport for Windows, click the zip file. 
7 Unzip the zip file. 
8 Run the RealPort setup wizard.
RealPort configuration settings
Applications > Realport displays a page for configuring the RealPort application. Settings on this 
page include:
 RealPort Settings 
– Enable Keep-Alives: Enables sending of RealPort keep-alives. These keep-alives are 
messages inside the RealPort protocol, sent approximately every 10 seconds, to tell 
whoever is connected that the connection is still alive. RealPort keep-alives are different 
from TCP keep-alives, which are done at the TCP layer.
Note that RealPort keep-alives generate additional traffic which may be undesirable 
in situations where traffic is measured for billing purposes. 
– Enable Exclusive Mode: Exclusive mode allows a single connection from any one 
RealPort client ID to be connected only. If this setting is enabled and a subsequent 
connection occurs that has the same source IP as an existing connection, the old existing 
connection is forcibly reset under the assumption that it is stale.
 Device Initiated RealPort Settings:
– Index: An empty list means that no device initiated RealPort connections have been 
configured 
– Host or IP Address: The IP address or DNS name of the client to connect to.
– Port: The network port to connect to on the client. The default port for VNC servers is 
8771.
– Retry Time: The amount of time in seconds to wait before reattempting a failed 
connection to the client. 










