User`s guide

Configuration through the web interface
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Advanced iDigi settings
The default settings for iDigi remote management usually work for most situations. These
Advanced settings configure the idle timeout for the connection between the Digi device and the
iDigi server, and the keep-alive settings of the various interfaces (TCP and HTTP for mobile and
Ethernet network connections). These settings should only be changed when the defaults do not
properly work.
 Connection Settings: These settings configure the idle timeout for the connection
between the Digi device and the iDigi server.
– Disconnect when the iDigi Connection is idle
Idle Timeout: Enables or disables the idle timeout for the connection. If enabled, an
idle connection will be ended, after the amount of time specified in the Idle Timeout
setting.
– Authenticate to iDigi with a password
Password: These fields are only applicable if your iDigi account has been configured to
expect a password from the Digi device.Typically, this option is set through iDigi, as
both the Digi device and iDigi need to be configured identically.
 Mobile (Cellular) Settings:
Ethernet Settings
WiFi Settings: These settings apply to device-initiated iDigi connections over mobile/
cellular, Ethernet, and Wi-Fi networks.
– iDigi Connection Keep-Alive Settings: These settings control how often keep-alive
packets are sent over the device-initiated connection to the iDigi server, and whether the
device waits before dropping the connection.
– Device Send Interval
Server Send Interval: Specifies the keep-alive interval to use for the iDigi connection
between device and server. These settings are used in conjunction with the
Assume connection is lost after n timeouts setting to signal when the connection has
been lost. The Device Send Interval specifies how frequently the device sends a keep-
alive packet to the iDigi server if the iDigi connection is idle. The iDigi server expects
to receive either iDigi protocol messages or keep-alive packets from the device at this
interval. The Server Send Interval specifies how frequently the iDigi server sends a
keep-alive packet to the device if the iDigi connection is idle. The device expects to
receive either iDigi protocol messages or keep-alive packets from the iDigi server at this
interval.
Important: It is recommended that this interval value be set as long as your
application can tolerate to reduce the amount of data traffic.
Assume connection is lost after n timeouts: How many timeouts occur before the
Digi device assumes the connection to the iDigi server is lost and drops the
connection.