User manual

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Troubleshooting
Q: Digi-Frame™ displays no picture, It makes sounds when turned on, but the
screen remains either black or white.
A: The screen contrast may not be adjusted properly. Rotate the contrast
wheel fully, from one stop position to the other. This should correct the
problem.
Q: Digi-Frame™ doesn’t display any pictures, even though I know there are
pictures on the storage card I inserted.
A: Your camera may be storing images in a non-standard format. Digi-Frame™
only supports standard JPEG/JFIF (.JPG) files. Consult your camera’s docu-
mentation to learn if your camera can be configured to store pictures in
JPEG (.JPG) format.
Q: Picture display seems to be slow.
A: Your picture files may be very high-resolution. Large picture files take
longer to display. Many cameras allow you to choose between different pic-
ture storage resolutions. To maximize Digi-Frame™‘s responsiveness, take
your pictures with the camera on its lowest resolution setting.
Q: Digi-Frame™ reports “Bad card” or “Empty card” when I insert a card con-
taining pictures.
A: Your camera may not be storing pictures in standard MS-DOS compatible
format. Please contact Digi-Frame™ customer support to see if there is a
software upgrade available to support your camera’s storage format.
Some cards shipped with digital cameras have unusual formats. These
cards may cause all sorts of problems in a Digi-Frame™. If you are having
difficulty displaying pictures, you should try formatting the card. This can
be done in most Digital Cameras and will erase the contents of the card. If
there are pictures on the card that you wish to keep, be sure to copy them
to a storage device before reformatting the card.
Software Updates May Be Available:
From time to time Digi-Frame™ will make improvements to its internal
software [firmware] to add features or enhancements. Check www.digi-
frame.com for updates to your DF-560 software.
How to download Digi-Frame™ Software updates:
Visit www.digi-frame.com and follow the links to the software update page.
Read the instructions carefully and download the update that is appropriate
for your model of Digi-Frame. The file you download will contain detailed,
step-by-step instructions for installing the update.
Enjoy the new firmware.
Upgrading Digi-Frame™ Firmware