Specifications

MP855
15
EN
5 Troubleshooting
Symptoms Cause and solution
The device does not
work.
Check whether the batteries are charged properly.
Make sure that the player is turned on.
No sound comes out
of the headphones.
Make sure that the volume is set above zero and that the
headphones are connected correctly.
Make sure that the headphones are not dirty.
Faulty MP3 files will cause the player to output various
sounds, even if no music can be played. Make sure t
hat the
files are complete.
Unknown characters
shown on the display.
Make sure that you have chosen the correct language.
Music cannot be
downloaded as usual.
Check whether the driver was installed properly (Windows
98).
Check whether the USB cable is da
maged and make sure
that the device is connected to the USB port properly.
Make sure that you have sufficient disk space available
No USB connection is
established to the PC.
Check cable/plug connection to the PC, Windows system
configuration and USB driv
er. Restart PC, remove and
reconnect the USB cable, reinstall driver (Windows 98).
If the malfunction continues, contact customer services.