Specifications

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holding the Play/Pause
Play/PausePlay/Pause
Play/Pause button.
Troubleshooting
TroubleshootingTroubleshooting
Troubleshooting
Problem
ProblemProblem
Problem Possible Cause
Possible CausePossible Cause
Possible Cause Solution
SolutionSolution
Solution
The LCD displays
nothing when the
device is started.
Battery is too low. Charge the battery.
The volume is too low. Adjust the volume. No sound when
playing an audio file.
Bad audio file. Delete or skip the file.
The player cannot be
connected to the PC.
The USB interface is not
supported by PC’s
motherboard.
Update or replace the PC’s
motherboard.
The displayed time is
changing constantly.
The bit rate of the MP3 file
is changing during
playback.
Try to use fixed bit rate to
compress the MP3 file.
The PC has error
when you plug and
unplug the player.
The player is disconnected
from the PC abruptly while
transferring files.
Do not disconnect the player
from the PC when
transferring files.
Total memory
displayed on the
player is not in
accordance with the
marked amount.
Part of memory is used to
store programs and
display characters.
Some of MP3 files
cannot be played
properly.
The MP3 file is
compressed by a standard
that the player does not
support.
1. Delete the unsupported
MP3 files.
2. Use MPEG I Layer 3
standard to compress the
unsupported MP3 files.
The file format is not
supported.
Make sure the video is in AVI,
RM, RMVB, WMV or other
supported format.
The video cannot be
played.
The video data is
corrupted
Skip it or reload another file
The file format is not
supported
Try to use an image editor to
convert it or save it as
another file.
The photo cannot be
displayed
The image resolution is
beyond limitation of the
device.
Try to decrease the image
resolution.
The TXT file cannot be The file format is not Skip it or reload another file.