Operation Manual

21
Trouble Shooting
1. when I press on “play”, No display？
Cause/ Solution：Please connect the player on the computer for recharging. Try to restart
it 10 minutes later.
2. When I want to play files, no sound？
Cause/ Solution：volume is too low，turn up the volume，inspect the connection of the
earphone or if it is broken.
3. Why does my computer go wrong when I disconnect the player?
Cause/ Solution： mostly because of taking off the player when it is transferring file，We
advise you not to disconnect the player while transferring.
4. Why can’t I download files while MP3 player is connected to the PC？
Cause/ Solution：The USB Driver hasn’t been installed correctly, Please install the USB
driver again follow the operation instruction, or your computer’s motherboard does not
support USB equipment, you need update your motherboard driver.
5. Why can’t I see the files which have been stored in the player?
Cause/Solution: The player just can save 100 folders or 2 directories (including the root
directory). And in the folder, just can save 999 files. If more than 100 folders or 2
directories, we just can see superfluous folders or files or directories in the computer.
Please delete the superfluous files and make sure that the folders should be less than 100
and the directories should be less than 2 and the files in each folders should less than
999.