Product Manual

6 Troubleshooting / Maintenance / Service
6.1 Troubleshooting
If faults occur, check the following items first:
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If the heater does not start after being switched on:
– Switch the heater off and on again.
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If the heater still does not start, check whether:
– Fuel in the tank?
– The fuses are ok?
– The electrical cables, connections, terminals, are ok?
– Is the combustion air system or exhaust system blocked?
Note
Always ensure that there is sufficient fuel in the tank, as the heater
switches to fault and locks if operated without fuel.
If, after checking the items described above, the heater is still faulty
or another malfunction occurs in the heater, please contact
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if factory-installed your contract workshop / garage.
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if subsequently installed, the workshop / garage that installed the
heater.
Note
Please note that guarantee claims can expire if the heater is modified
by a third party or if non-original parts are installed.
6.2 Maintenance instructions
Before the heating period starts, perform a trial run with the heater.
If thick, persistent smoke develops, unusual burning noises or a clear
fuel smell occurs or if electric / electronic components overheat,
the heater must be switched off and put out of service by removing
the fuse. In this case, the heater should not be started up again
until it has been tested by qualified staff who have been trained on
Eberspächer heaters.
Note
Check the openings of the combustion air supply and exhaust system
after longer standstills, clean if necessary!
6.3 Service
Technical Support
If you have any technical questions or problems with the heater, the
control unit or the operating software, please contact the following
service address:
[e-mail]
7 Environment
7.1 Certification
The high quality of the Eberspächer products is the key to our
success. To guarantee this quality, we have organised all work
processes in the company along the lines of quality management
(QM). Even so, we still pursue a large number of activities for
continuous improvement of product quality in order to keep pace
with the similarly constantly growing requirements made by our
customers.
All the steps necessary for quality assurance are stipulated in
international standards. This quality is to be considered in a total
sense. It concerns products, processes and customer - supplier
relationships. Officially approved public experts assess the system
and the corresponding certification company awards a certificate.
Eberspächer has qualified for the following standards:
Quality management in accordance with
EN ISO 9001:2008 and ISO/TS 16949:2009
Environmental management system in accordance with
EN ISO 14001:2004
7.2 Disposal
7.2.1 Disposal of materials
End-of-life devices, defect components and packaging material can
all be separated and sorted into pure-grade factions so that all parts
can be disposed of as required in an environment-friendly manner
recycled where applicable.
Electric motors, control boxes and sensors (e.g. temperature sensors)
are deemed to be “electrical and electronic scrap”.
7.2.2 Dismantling the heater
The heater is dismantled according to the repair stages in the current
troubleshooting / repair instructions.
7.2.3 Packaging
The packaging of the heater can be kept in case the heater has to be
sent back.
7.3 EU Declaration of Conformity
We herewith declare that the version of the heater placed on the
market by us conforms to the applicable provisions of the following
EC Directives.
EC Directive 2014/30/EU
The full Declaration of Conformity can be viewed and downloaded
from the download centre at
www.eberspaecher.com.
38 25.2933.90.0001.0A EN | 06.2018
Technical Description | Hydronic S3 Economy