User`s guide

Troubleshooting 52
Troubleshooting
The information below helps to identify and resolve most problems. If you have tried
out the following suggested solutions and still need help, please retrieve the service
website to get service information or contact your local service centers.
Identifying Problems
Follow the steps below to identify your problems:
1 Turn off the computer.
2 Make sure that the AC adapter is properly connected to your computer and the
power source is active.
3 To avoid a possible cause of failure, remove the card in the PC Card slot and
devices connected.
4 Leave the computer off for approximately 10 seconds, and then switch it on
again. The computer should enter the boot sequence and start normally.
5 If the computer doesn’t start up normally, look for the screen message or other
clues on the malfunction, and try the troubleshooting tips below.
Conquering Possible Problems
The Computer Does Not Start or Boot-Up
z If the Power indicator is not lit, the computer is without power. Make sure you
have properly attached the AC adapter and power cord, or have installed a
charged battery.
z If the computer is running on battery power, ensure that the battery charge is
not low. If the battery appears to be charged, it may be faulty.
z If the computer is using the AC adapter, ensure that the AC outlet, airplane seat
jack, or car cigarette lighter are working. If the AC outlet power is working, the
AC adapter may be faulty.
Hard Drive or External Boot-Up Device Is Inaccessible
z If the hard disk indicator is lit, BIOS may be incorrectly set for. Revise the BIOS
settings for the Primary Master.
z Security may be set to prevent starting the operating system.
z If you choose to boot up your system from an external device through USB or
1394 ports, make sure it is on and bootable media have been inserted.
The Screen Is Blank or the Display Is Abnormal
z The computer may be set to an external display device only. Press Fn and ~
Dialogue Flybook V2/V3 Series User’s Guide