User's Manual

50
Troubleshooting
Dialogue Flybook V33i Series User’s Guide
Troubleshooting
The information listed below will help you to isolate and resolve your computer’s
problems that you are most likely to encounter. If you have tried out the suggested
solutions, please retrieve the service website to get service information or contact
your local service center.
Basic identifying procedure for your problems
Follow the steps below to identify your problems:
87 Turn off the computer.
88 Make sure that the AC adapter is properly connected to your computer and the power source is active.
89 To avoid a possible cause of failure, remove the card in the PC Card slot and devices connected.
90 Leave the computer off for approximately 10 seconds, and then switch it on again. The computer should enter the boot sequence and start normally.
91 If the computer doesn’t start up normally, look for the screen message or other clues as to the malfunction, and go through the troubleshooting tips below to try the suggested
solutions.
Solutions for the problems most likely to encounter
The computer does not start or boot up
z If the Power indicator is not lit, the computer is without power. Make sure you
have properly attached the AC adapter and power cord, or have installed a
charged battery.
z If the computer is running on battery power, ensure that the battery charge is
not low. If the battery appears to be charged, it may be faulty.
z If the computer is using the AC adapter, ensure that the AC outlet, airplane seat
jack, or car cigarette lighter are working. If the AC outlet power is working, the
AC adapter may be faulty.
Hard drive or external boot-up device is inaccessible
z If the hard disk indicator is lit, BIOS may be incorrectly set for your internal hard
drive. Revise the BIOS settings for the Primary Master.
z Security may be set so that your operating system cannot be started.
z If you choose to boot up your system from an external device through USB or
1394 ports, make sure it is on and bootable media has been inserted.
The screen is blank or the display is abnormal
z The computer may be set to output the display to an external display device
only. Press Fn and ~ simultaneously to stop the output.