Dialogic® 1000 and 2000 Media Gateway Series Getting Started Guide September 2011 64-0259-06
Copyright and Legal Notice Copyright © 2007-2011 Dialogic Inc. All Rights Reserved. You may not reproduce this document in whole or in part without permission in writing from Dialogic Inc. at the address provided below. All contents of this document are furnished for informational use only and are subject to change without notice and do not represent a commitment on the part of Dialogic Inc. and its affiliates or subsidiaries (“Dialogic”).
Software License Agreement This is a Software License Agreement ("Agreement") between you the Company and your Affiliates and all your Authorized Users (collectively referred to hereinafter as "You" or "Your") and Dialogic Inc. or its subsidiaries ("Dialogic"). Do not use any Dialogic software and any associated materials (collectively, the "Software") which are loaded on the Dialogic® Media Gateway hardware product ("Product") until You have carefully read the following terms and conditions.
LIMITED WARRANTY: The only warranty Dialogic makes is that the medium on which the Software is recorded will be replaced without charge if Dialogic, in good faith, determines that it was defective in materials or workmanship and if returned to your supplier with a copy of your receipt within ninety (90) days from the date you received it. Dialogic offers no warranty for your reproduction of the Software.
Contents Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 About This Publication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 3.1 3.2 3.3 4 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 4.1 4.2 4.3 4.4 6 Unpacking the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Components of the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 3.2.1 DMG2000 Unit . . . . . . . . . . . . . . . . . . . . .
Figures 1 2 3 4 Front Panel - DMG1000 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rear Panel - DMG1000 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front Panel - DMG2000 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rear Panel - DMG2000 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 8 Dialogic® 1000 and 2000 Media Gateway Series Getting Started Guide Dialogic Corporation
Tables 1 2 3 4 5 6 7 8 9 10 11 DIAGNOSTICS Connector Pin Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PBX PORT Connector Pin Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . T1/E1 Connector Pin Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . COM 1 and COM 2 Connector Pin Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 10 Dialogic® 1000 and 2000 Media Gateway Series Getting Started Guide Dialogic Corporation
Revision History This revision history summarizes the changes made in each published version of this document. Document No. Publication Date Description of Revisions 64-0259-06 September 2011 Updated to support Version 6.0 SU8 Software. Added note for ROLMPhone 400 to PBX Requirements - DMG1000 Models table. 64-0259-05 February 2009 Added new requirement NTU, CSU, DSU, or some other similar device is required that provides line isolation to Additional Components section in System Requirements.
Revision History 12 Dialogic® 1000 and 2000 Media Gateway Series Getting Started Guide Dialogic Corporation
About This Publication The following topics provide information about this guide: • Purpose • Intended Audience • How to Use This Publication • Related Information Purpose This document provides information about installing, cabling, and initializing the Dialogic® Media Gateway prior to performing configuration and operation tasks.
About This Publication Note: The products previously known as Intel NetStructure PBX-IP Media Gateway and T1/E1-IP Media Gateway are now Dialogic® 1000 Media Gateway (DMG1000) and Dialogic® 2000 Media Gateway (DMG2000). For more product name changes, refer to New Product Naming Conventions.
1 Controls, Indicators, and Connectors This chapter provides information about the controls, indicators, and connectors for both the Dialogic® 1000 Media Gateway (DMG1000) and Dialogic® 2000 Media Gateway (DMG2000) models in the following sections: • Front Panel Indicators for DMG1000 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 • Rear Panel Controls, Indicators, and Connectors for DMG1000 Models . . . . . . . . . . . 17 • Front Panel Indicators for DMG2000 Models. . . . . . . .
Controls, Indicators, and Connectors • Flashing Green - indicates that the application initialization process has completed and that the unit is active. • Flashing Red - indicates that an error has occurred during application initialization. The unit is inactive. Note: The cause of the error can be found by checking the DMG1000 Status/Alarm Web page. See the “Unit Status” chapter in the User’s Guide for details.
Controls, Indicators, and Connectors 1.2 Rear Panel Controls, Indicators, and Connectors for DMG1000 Models The rear panel controls, indicators, and connectors, Figure 2, include: • DC POWER Connector • DIAGNOSTICS Connector • PBX PORT Connectors • LAN (Ethernet) Port • TX/RX/FULL/100 Indicators • RESET Switch Figure 2. Rear Panel - DMG1000 Models TX RX FULL 100 1 DC POWER 1.2.
Controls, Indicators, and Connectors Table 1. DIAGNOSTICS Connector Pin Designations Pin 1.2.
Controls, Indicators, and Connectors 1.2.5 TX/RX/FULL/100 Indicators The LED indicators on the rear panel provide the following information: • The TX indicator blinks when data is transmitted across the Ethernet interface. • The RX indicator blinks when data is received on the Ethernet interface (even data that is not intended for the DMG1000). • The FULL indicator lights to show that the Ethernet is connected to the network in full duplex mode.
Controls, Indicators, and Connectors • Flashing Red - indicates that an error has occurred during application initialization. The unit is inactive. Note: The cause of the error can be found by checking the DMG2000 Status/Alarm Web page. See the “Unit Status” chapter in the User’s Guide for details. • Flashing Orange - indicates that the unit is functional, but it encountered and recovered from a functional error.
Controls, Indicators, and Connectors • Fast Flashing Green - indicates that there is activity on the port. • Steady Orange - indicates that frame is in sync. • Medium Flashing Between Green and Orange - indicates that frame is in sync and waiting for ISDN D-channel to come up. • Steady Green - indicates that operational layer is in sync. • Steady Red - indicates that no carrier is present. 1.
Controls, Indicators, and Connectors Table 3. T1/E1 Connector Pin Designations Pin 1.4.4 Description 1 RCV_RING 2 RCV_TIP 3 No connection 4 XMIT_RING 5 XMIT_TIP 6 No connection 7 No connection 8 No connection COM 1 and COM 2 Connectors COM 1 and COM 2 are DB9 serial port connectors. The COM 1 port is used for interfacing to PBX Serial Integration Protocols. The COM 2 port is used for interfacing to a diagnostics/administration terminal.
Preparing for Installation DMG1000 Models 2 This chapter provides information about preparing to install the Dialogic® 1000 Media Gateway (DMG1000) models in the following sections: • Unpacking the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 • Components of the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 • System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preparing for Installation - DMG1000 Models 2.2.1 DMG1000 Unit The DMG1000 unit is the main component of the system. This device accepts up to eight digital voice connections from the PBX. The unit translates each digital voice channel into H.323 or SIP format and connects these channels to devices on an IP-based LAN. Note: 2.2.2 H.323 is only supported in Version 5.1 SU1 Software or earlier.
Preparing for Installation - DMG1000 Models In some cases, the power cord supplied with this system may not be compatible with the AC wall outlet in your region. If this is true, you must obtain a suitable power cord that meets the following criteria: • The cord must be rated for use at the AC voltage available, with a current rating that is at least 125% of the current rating of the product (for current rating information, refer to the UL label affixed to the power supply).
Preparing for Installation - DMG1000 Models 2.3.3 PBX Requirements Table 5 lists the requirements for each of the PBX types supported by the DMG1000 unit. Table 5. PBX Requirements - DMG1000 Models Manufacturer Avaya Models Software Version DEFINITY G3 Version 3 or greater S8100, S8300, S8700, S8710 Communications Manager Software Version 2.0 or greater Magix Release 2.
Preparing for Installation DMG2000 Models 3 This chapter provides information about preparing to install the Dialogic® 2000 Media Gateway (DMG2000) models in the following sections: • Unpacking the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 • Components of the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 • System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preparing for Installation - DMG2000 Models 3.2.1 DMG2000 Unit The DMG2000 unit is the main component of the system. This device accepts one (DMG2030DTIQ), two (DMG2060DTIQ / DMG2060DTISQ), or four T1/E1 (DMG2120DTIQ / DMG2120DTISQ) connections from the PBX. The unit translates each digital voice channel of a T1 or E1 trunk into H.323 or SIP format and connects these channels to devices on an IP-based LAN. Note: 3.2.2 H.323 is only supported in Version 5.1 SU1 Software or earlier.
Preparing for Installation - DMG2000 Models In some cases, the power cord supplied with this system may not be compatible with the AC wall outlet in your region. If this is true, you must obtain a suitable power cord that meets the following criteria: • The cord must be rated for use at the AC voltage available, with a current rating that is at least 125% of the current rating of the product (for current rating information, refer to the UL label affixed to the power supply).
Preparing for Installation - DMG2000 Models 3.3.
Preparing for Installation - DMG2000 Models Table 7. PBX Requirements - T1 QSIG Protocol Basic Call Control Supplemental Service Support Diversion Manufacturer Models Software Version Inbound Outbound CPID Call Transfer Forward ID & Reason Redirect Join (Hairpin) ReRoute (TBCT) Path Replace ment MWI Alcatel Omni PCX 4400 Version 3.2.712.5 ✔ ✔ ✔ ✔ — ✔ N/A ✔ ✔ Avaya S8500 Communications Manager SW V2.
Preparing for Installation - DMG2000 Models Table 8. PBX Requirements - T1 NI-2 Protocol Basic Call Control Supplemental Service Support Diversion Manufacturer Models Software Version Inbound Outbound CPID Call Transfer Forward ID & Reason Redirect Join (Hairpin) ReRoute (TBCT) Path Replace ment MWI Avaya 5ESS Version 5e16(2)02.00 ✔ ✔ ✔ ✔ — N/A ✔ N/A ✔1 Mitel SX-2000 S, SX-2000 VS LW 34 ✔ ✔ ✔ N/A N/A N/A N/A N/A N/A Mitel 3300 Version 5.1.4.
Preparing for Installation - DMG2000 Models Table 9. PBX Requirements - E1 QSIG Protocol Basic Call Control Supplemental Service Support Diversion Manufacturer Models Software Version Inbound Outbound CPID Call Transfer Forward ID & Reason Redirect Join (Hairpin) ReRoute (TBCT) Path Replace ment MWI Alcatel Omni PCX 4400 Version 3.2.712.5 ✔ ✔ ✔ ✔ — ✔ N/A ✔ ✔ Avaya S8500 Communications Manager SW V2.
Preparing for Installation - DMG2000 Models Table 10. PBX Requirements - T1 5ESS Protocol Basic Call Control Supplemental Service Support Diversion Manufacturer Avaya Models 5ESS Software Version Version 5e16(2)02.00 Inbound Outbound CPID ✔ ✔ ✔ Call Transfer Forward ID & Reason Redirect Join (Hairpin) ReRoute (TBCT) ✔ — N/A ✔ Path Replace ment MWI N/A ✔1 Note 1. MWI operatIon is supported via the SMDI serial protocol. ✔ = Supported — = Not Supported by the DMG2000 and/or the PBX.
Installation 4 This chapter provides information about installing and initially logging on to the Dialogic® 1000 Media Gateway (DMG1000) and Dialogic® 2000 Media Gateway (DMG2000) models in the following sections: • Installation Procedure - DMG1000 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 • Installation Procedure - DMG2000 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 • Basic Configuration via the Serial Port (All Models) . . . . . . . . . .
Installation 3. Connect the 5-pin DIN plug from the Power Supply Unit DC output to the DC POWER connector on the rear panel of the DMG1000. CAUTION Be sure to connect the DC cable from the Power Supply Unit to the DMG1000 before connecting the AC Power Cord to the AC power source. 4. Connect the AC Power Cord from the Power Supply Unit to an AC power source. This will immediately apply power to the DMG1000. 5. Observe the initial status of the front panel indicators. See Section 1.
Installation 2. Connect the 10/100BaseT Ethernet cable from the LAN1 connector on the rear panel of the DMG2000 to the Ethernet. See Section 1.4, “Rear Panel Controls, Indicators, and Connectors for DMG2000 Models”, on page 21 for descriptions of rear panel connectors. 3. Depending on your model, connect one, two, or four T1 or E1 cables from the PBX to the T1/E1 connectors on the rear panel of the DMG2000. (See User’s Guide for more details.) 4.
Installation 3. Press the Enter key repeatedly until the following prompt appears: PIMG> 4. At the prompt, type pwd and press Enter. 5. When prompted, enter the password for the admin user (the default is IpodAdmin) and press Enter. 6. At the prompt, type quickcfg and press Enter. 7. You will then be prompted to enter the following parameter information: • Client IP Address (See Client IP Address parameter information in the “Parameter Reference” section of the User’s Guide.
Installation The preferred method for initially logging on to the Media Gateway is via the serial port (DIAGNOSTICS connector on DMG1000 models and COM 2 connector on DMG2000 models). Refer to Section 4.3, “Basic Configuration via the Serial Port (All Models)”, on page 37 for information about initially logging on to the Media Gateway unit via the serial port. Note: The unit’s IP address must be changed from the default IP address in order to have multiple Media Gateway units in a system.
Installation 40 Dialogic® 1000 and 2000 Media Gateway Series Getting Started Guide Dialogic Corporation
