User`s guide

Dialogic
®
1000 and 2000 Media Gateway Series User’s Guide — September 2007 203
Dialogic Corporation
Diagnostics
If an error occurs some other suggestions are:
• Verify gateway PBX/PSTN interface is in-service and configured properly.
• Verify destination PBX/PSTN endpoint is valid and in-service.
• Run the test again with the Trace Capture and Network Capture diagnostic utilizes started to
log the detailed call flow of the VoIP interface diagnostic test.
9.2.2.3 Call Log
The test results from the PBX/PSTN interface diagnostic tool are also stored in the Media Gateway
call log. The Source field will contain From Test App to indicate that the connection was created
by a diagnostic application.
The call log is accessible through the Web by selecting the Call Log link on the left side menu of
any Web page.
Figure 46. PBX/PSTN Interface Call Log Web Page
9.3 PBX Self Verification Test
PBX Self Verification is discussed in the following topics:
• PBX Self Verification Test Overview
• PBX Self Verification Test Operation
Device Not Available PBX/PSTN interface is not in-service
User Busy Destination number is busy (in-use)
User Not Found Destination number not found at PBX/PSTN endpoint