Installation manual

GFI FaxMaker
1 Installing fax devices |13
4. Click Reset settings.
5. Click Yes to confirm.
6. Choose your system's digital transmission format and proceed to reconfigure device settings.
Logging options
Enable logging to troubleshoot the functionality of Sangoma devices.
NOTE
1. When logging is enabled, large volumes of logs are generated with the possibility of impacting the system per
formance. It is recommended to enable logging only when troubleshooting issues.
2. Logging is only enabled/disabled after the system is restarted.
1. Open the GFI FaxMaker installation folder and run SangomaConfigUI.exe.
2. If the GFI FaxMaker Fax Service is started, click Stop service now to stop the service.
3. In the Sangoma Devices and Spans screen, click Options.
4. Choose the logging feature to enable/disable:
Logging option Description
Time-division multplexing logs GFI FaxMaker logs detailed information about transmission signals.
Sangoma extended logs The generic Sangoma logs are extended to include more detailed information.
Audio recording logs Log fax tranmission meta-data.
5. Click OK.
6. Click Applyand Save settings.
7. Restart the server to enable or disable the logging options
1.5 Installing fax modems or multi port fax boards
If you are planning to use a fax modem for faxing, you can choose to use either the GFI fax modem drivers or the fax
modem drivers included in Windows
®
2000/2003. It mainly depends on the modem that you are using and which driver
will work best. For some modems, the Windows
®
2000/2003 modem drivers might work better since GFI cannot offer
you such a wide range of modem support as Microsoft
®
can. If you require DTMF routing and plan to use modems (not
recommended) then you must use the GFI modem drivers.
In general, GFI recommends trying both drivers with your modem and choosing the driver that works best.
NOTE
The Microsoft
®
Fax modem drivers have wider modem support and 2D faxing, which can give faster fax transmission
to some fax machines.
For reliability ensure that you implement a high quality modem solution.
1.6 Installing modems using the GFI modem drivers
Installing a modem using GFI drivers implies just plugging in the modem. No further modem configuration is required
since all configuration is done from within the GFI FaxMaker configuration. The GFI modem drivers do not use the
Windows
®
modem drivers and communicate with the com ports directly. It is therefore recommended to disable the
Windows
®
detected modems' drivers in device manager to prevent other applications using the modem.