User guide

Dialogic Diva Server fax boards and

drivers

Qualified platforms

A supported operating system is one for which the software has been designed and tested. While it is possible that

the software will operate properly with other versions, but we have not necessarily tested our software on platforms

that are not listed. Esker does not support platforms and versions that are not in the following list:

Windows Server 2003 SP2 32-bits or 64-bits.

Windows Server 2008 32-bits or 64-bits.

Red Hat Enterprise 3, 4 and 5.

Installing Diva Server fax boards

To use one or more Diva Server fax boards with VSI-FAX Server, follow the steps below in the given order:

1. Physically install the fax board in the machine following the manufacturer recommendations. For this, refer to

the manual shipped with the boards. You can also visit the Dialogic web site at http://www.dialogic.com, and

consult documentation on these fax boards at:

• For Windows: http://www.dialogic.com/support/helpweb/divasvr/default.htm

• For UNIX/Linux: http://www.dialogic.com/support/helpweb/slnxen/

2. Install the Diva Server drivers, as described below, depending on your operating system:

• For Windows, see Diva Server drivers installation for Windows.

• For UNIX/Linux, see Diva Server drivers installation for UNIX/Linux

Note

Drivers for Dialogic Diva Server boards are not supplied with the VSI-FAX CD. You need to download

them from the Dialogic Web site.

3. Install VSI-FAX Server.

Diva Server drivers installation for Windows

To install and configure Diva Server board drivers for Windows:

Be aware that built-in Diva drivers available by default on Windows are not full-featured and are missing useful

diagnostic programs. It is recommended that you upgrade to the latest Diva drivers available at Dialogic.

1. Download and install the Windows drivers for Diva Server fax boards from

http://www.dialogic.com/products/tdm_boards/system_release_software/Diva_for_Windows_2000.htm

2. If you are configuring a Diva Fax Server for T1 Robbed-bit, after the Diva Server drivers installation, you must

reconfigure the "Lines Switch Type" to "RBS T1 (Robbed Bit Signaling)" through the Diva Server Configuration

Manager.

3. In the Diva Server Configuration Manager, connect the Diva adapter to the Diva Server API Service. For VSI-

FAX, the Diva adapter does not need to be connected to any other Diva Services (such as RAS).

4. Check the proper functioning of your Diva Server fax board, using test tools provided by Dialogic.