User guide

INSTALLING BROOKTROUT DRIVERS ON WINDOWS
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Click No. You need to update the Plug and Play driver with the one included in the new version of VSI-FAX. Follow
the steps below.
To launch the update of the Plug and Play driver:
1. Verify that all faxes are completed prior to installing the new driver.
2. Stop the VSI-FAX Server service.
3. Set the VSI-FAX Server service to manual if it was on automatic.
4. From the Device Manager, right-click your fax board under \Brooktrout Hardware and select Update the driver.
An easy way to open Device Manager is to click Start > Run and type devmgmt.msc.
5. The Found New Hardware wizard is displayed. Follow the steps described in Plug and Play driver installation
on Windows Server 2003 or Plug and Play driver installation on Windows Server 2008 depending on your
platform’s operating system.
Plug and Play driver installation on Windows Server 2003
Follow the steps below if you are setting up a fax platform running Windows Server 2003 (be it a fresh installation of
the Plug and Play driver or an upgrade):
1. The Found New Hardware Wizard Welcome screen appears. Select Install from a list or specific location and
click Next: