User`s guide

Dialogic
®
1000 and 2000 Media Gateway Series User’s Guide 283
Diagnostics
9.3.2.4 Test Results
After the diagnostic test(s) are completed or canceled the test results can be opened or saved to a
text file (.txt) for documented proof of the verification process. To open the test results in another
Web browser window click the pbxtest.txt hyperlink.
Figure 57. TDM Self Verification Test Results
9.3.2.5 Test Failures
If a failure occurs some suggestions are:
• Verify PBX interface is in-service and configured properly
• Verify gateway is configured for specific PBX interface (is there a default .ini file)
• Run the test again with a minimum number of extensions configured and in Sequential test
mode.
• Run the test again with the Trace Capture diagnostic utility started to log the detailed call
flow of the TDM self verification diagnostic test.
• Use the TDM Interface diagnostic utility to test Initiate Call and Send Message Waiting
Status on a particular interface and channel.