Datasheet

OFFER #3 - Free Advanced Training
In addition to basic web-based Basic Training (hereinafter referred to as “Basic Training”) and
in-person Level 1 Advanced Training (hereinafter referred to as “Level 1 Advanced Training”,
both of which are already provided for free by Dialogic to purchasers of qualifying Dialogic
gateways, qualifying customers also will be eligible to participate in “Level 2” in person
Advanced Training (hereinafter referred to as “Level 2 Advanced Training” and denoted by the
Dialogic Training Custom Training
SKU S17-002) for free, subject to certain restrictions and
limitations noted below.
DEFINITIONS AND LIMITATIONS OF SUPPORT AND TRAINING
The Support Contract begins on the date Dialogic receives the order for the applicable qualifying
Dialogic gateway, and ends on that same date one year later, regardless of whether the end date
falls on a holiday or weekend. The Support Contract cannot be sold, transferred or assigned to
another entity without prior written approval of Dialogic. Also, the Support Contract cannot be
returned to or exchanged with Dialogic under any circumstances whether for or toward the
purchase of another Dialogic product, or for credit, or for a full or partial refund. Unless
approved by Dialogic in writing, there can be no substitutions of the applicable Support Contract.
For example, if a qualifying customer purchases a DMG1008LSW during the Program Period,
then the qualifying customer will receive only the Support Contract that is specifically applicable
to the DMG1008LSW Dialogic gateway. Details regarding the Basic Training, Level 1
Advanced Training and Level 2 Advanced Training are available on Dialogic’s web-site at:
• http://www.dialogic.com/training/DMG_Conf_Training.htm (Basic Training)
• http://www.dialogic.com/training/DMG_Advanced_1.htm (Level 1 Advanced Training)
• http://www.dialogic.com/training/DMG_Advanced_2.htm (Level 2 Advanced Training)
The Level 1 and Level 2 Advanced Training sessions will be held in a site or in sites to be
determined by Dialogic, with upcoming sites denoted on the respective web sites listed above.
Dates and/or sites of Level 1 and/or Level 2 Advanced Training sessions are subject to change at
any time without notice, and additional dates may be added. Those who attend Level 1 and/or
Level 2 Advanced Training Sessions must fulfill the “Required Preparation” for each Session, as
indicated on the web sites listed above.
Per OFFER #3 of the Starter Kit Program, only one (1) person per qualifying customer can
attend a Level 2 Advanced Training session for free, and such attendance must occur on or
before September 30, 2009. If such one person is unable to attend or not permitted to attend a
Level 2 Advanced Training session of his/her choosing due to a reason unrelated to Dialogic
(e.g., illness), Dialogic reserves the right to offer, but does not guarantee that it will offer, the
opportunity for the qualifying customer to send one (1) person to participate in a subsequent
Level 2 Advanced Training session, space permitting. Qualifying customers only receive free
tuition for the Level 1 and Level 2 Advanced Training sessions, and must provide and pay for
any and all expenses associated with such Level 1 and Level 2 Advanced Training Sessions
including but not limited to transportation to and from the Level 1 and Level 2 Advanced
Training sessions, as well as for any required food/drink (other than any that which may be
served during the Level 1 and Level 2 Advanced Training sessions) and lodging. Level 2
Advanced Training associated with the Starter Kit Program cannot be sold, transferred or
assigned to another entity without prior written approval of Dialogic, nor can it be returned to or
exchanged with Dialogic for or toward the purchase of another Dialogic product, for credit, or
for a full or partial refund.