User`s manual

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Q&A (TROUBLESHOOTING)
Before calling the DGTEC National Call Centre on 1800 189 941 trying using
the Trouble Shooting Guide below.
A. Make sure the AC/DC adaptor is properly inserted into the power socket on the rear panel of
the Receiver. Check that the power switch on the rear panel of the Receiver is in the ON
position.
A. Check that the DAB+ antenna is properly connected with DAB+ antenna socket.
Q. No sound / video
A. Make sure that the TV/monitor is set to the correct AV input or in the case of an A/V Receiver
the input settings are properly set.
A. Check to make sure that the receiving device does not have the MUTE setting activated.
Q. Remote control is not responding
A. Check whether there is any obstacle between the remote control and the unit.
A. Make sure that the batteries for the remote control are properly installed.
A. Make sure that the batteries have power.
Q. Cannot record DAB+
A. You will need a SD card inserted in the SD card slot in the front panel to record. Make sure
that the SD card is properly inserted.
A. The SD card my be full.
Q. No music file
A. Please check whether there is SD card in SD socket.
A. Make sure that there are music files on the SD card.
Q. No power.
Q. Cannot get the DAB+ signal
Before calling the DGTEC National Call Centre on 1800 189 941 trying using
the
Trouble Shooting Guide below.
A. Make sure the AC/DC adaptor is properly inserted into the power socket on the rear panel of
the
Receiver. Check that the power switch on the rear panel of the Receiver is in the ON
position.
A.
Check that the DAB+ antenna is properly connected with DAB+ antenna socket.
Q.
No sound / video
A.
Make sure that the TV/monitor is set to the correct AV input or in the case of an A/V Receiver
the
input settings are properly set.
A.
Check to make sure that the receiving device does not have the MUTE setting activated.
Q.
Remote control is not responding
A.
Check whether there is any obstacle between the remote control and the unit.
A.
Make sure that the batteries for the remote control are properly installed.
A.
Make sure that the batteries have power.
Q.
Cannot record DAB+
A. You
will need a SD card inserted in the SD card slot in the front panel to record. Make sure
that
the SD card is properly inserted.
A. The
SD card my be full.
Q.
No music file
A.
Please check whether there is SD card in SD socket.
A.
Make sure that there are music files on the SD card.
Q.
No power.
Q.
Cannot get the DAB+ signal
REFERENCE