Specifications

Troubleshooting
32
Before arranging for service, firstly know the status and then check simply as follows:
Problems Check
No picture or sound. Check if the power supply is plugged in and the power switch is on.
Picture is OK, no sound. Check if the volume control is set to the mini mum or mute.
Remote control does not work. Check if the batteries are out of use or not connected well. Make sure t hat
there is no strong light strike the se nsor window of remot e cont rol uni t and
there are no obstacles between the sensor window and remote contr ol unit.
No TV signal. Check if the TV is not set to TV status and the antenna is well connec ted.
No exter nal video signal. Check if you installed the TV correctly and the TV is set to AV position.
Picture lacks color or picture too
dark.
Check color, br ightness and contra st controls ar e correc tly adjus ted.
All channels lose col or intermittently.
Picture has snow .
Check if the a ntenna is broken, disconnected or damaged.
Poor reception, loss of col or with
certain channels.
Check if channels are correctly tuned (see Fine tuning ).
Diagonal stripes appear on picture. The receiver may be affected by interference (e.g. from nearby radio
broadcasting transmitt er or fr om another TV receiver).
Ghost images appear. Check i f the a ntenna direc tion has bee n changed by a stor m or stron g wind,
etc.