PB64-BX/ZX Rev.
Copyright This publication contains information that is protected by copyright. No part of it may be reproduced in any form or by any means or used to make any transformation/adaptation without the prior written permission from the copyright holders. This publication is provided for informational purposes only.
FCC and DOC Statement on Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation.
Table of Contents Chapter 1 - Introduction 1.1 Features and Specifications.................................................................................. 6 1.2 Package Checklist......................................................................................................... 11 Chapter 2 - Hardware Installation 2.1 2.2 2.3 2.4 2.5 2.6 2.7 System Board Layout ............................................................................................. System Memory................................
Appendix A - System Error Messages A.1 POST Beep....................................................................................................................... 64 A.2 Error Messages.............................................................................................................. 64 Appendix B - Troubleshooting B.1 Troubleshooting Checklist....................................................................................
Chapter 1 - Introduction 1.1 Features and Specifications 1.1.1 Features Chipset PB64-BX Intel 440BX AGPset ESS Solo-1 PCI AudioDrive PB64-ZX Intel 440ZX-100 AGPset ESS Solo-1 PCI AudioDrive Processor The system board is equipped with a 242-pin Slot 1 processor slot for installing an Intel Pentium II/Pentium III processor that is packaged in an SECC/SECC 2 or an Intel CeleronTM processor (SEPP). It is also equipped with a switching voltage regulator that automatically detects 1.30V to 3.5V.
Introduction PB64-ZX - 16MB to 256MB memory using unbuffered DIMMs - Two 168-pin DIMM sockets - Uses x64 PC SDRAM, 3.3V : PC-66 SDRAM DIMM for 66MHz FSB processors : PC-100 SDRAM DIMM for 100MHz FSB processors DIMMs Memory Size 2MBx64/x72 16MB 4MBx64/x72 32MB 8MBx64/x72 64MB 16MBx64/x72 128MB 256MB* 32MBx64/x72 PB64-BX DIMMs 2MBx64 4MBx64 8MBx64 16MBx64 Memory Size 16MB 32MB 64MB 128MB PB64-ZX * Supported only when PB64-BX uses registered DIMMs.
1 Introduction Desktop Management Interface (DMI) The system board comes with a DMI 2.0 built into the BIOS. The DMI utility in the BIOS automatically records various information about your system configuration and stores these information in the DMI pool, which is a part of the system board's Plug and Play BIOS. DMI, along with the appropriately networked software, is designed to make inventory, maintenance and troubleshooting of computer systems easier.
Introduction IrDA Interface The system board is equipped with an IrDA connector for wireless connectivity between your computer and peripheral devices. It supports peripheral devices that meet the IrDA or ASKIR standard. USB Ports The system board is equipped with two USB ports. USB allows data exchange between your computer and a wide range of simultaneously accessible external Plug and Play peripherals.
1 Introduction 1.1.3 Intelligence Automatic CPU/Chassis Fan Off The CPU and chassis fans will automatically turn off once the system enters the Suspend mode. Dual Function Power Button Depending on the setting in the BIOS setup, this switch will allow the system to enter the Soft-Off or Suspend mode. External Modem Ring-on The Modem Ring-on feature allows the system that is in the Suspend mode or Soft Power Off mode to wake-up/power-on to respond to incoming calls.
Introduction Integrated Peripherals setup of the Award BIOS in Chapter 3 for more information. Important: The power button will not function once a keyboard password has been set in the KB Power On Password field of the Integrated Peripherals setup. You must type the correct password to power-on the system. The 5VSB power source of your power supply must support ≥720mA (minimum). ACPI The system board is designed to meet the ACPI (Advanced Configuration and Power Interface) specification.
Chapter 2 - Hardware Installation 2.
Hardware Installation Warning: Electrostatic discharge (ESD) can damage your system board, processor, disk drives, add-in boards, and other components. Perform the upgrade instruction procedures described at an ESD workstation only. If such a station is not available, you can provide some ESD protection by wearing an antistatic wrist strap and attaching it to a metal part of the system chassis.
2 Hardware Installation 2.2 System Memory The PB64-BX system board is equipped with three 168-pin DIMM (Dual In-line Memor y Module) sockets that support x64/x72 unbuffered or registered PC SDRAM DIMM, 3.3V. The PB64-ZX system board is equipped with two 168-pin DIMM (Dual In-line Memor y Module) sockets that support x64 unbuffered PC SDRAM DIMM, 3.3V.
Hardware Installation 1. Pull the tabs which are at the ends of the socket to the side. 2. Position the DIMM above the socket with the notches in the module aligned with the keys on the socket. 3. Seat the module vertically into the socket. Make sure it is completely seated. The tabs will hold the DIMM in place. 2.3 DIP Switch Settings for Processors The table on the next page shows the supported processors and their corresponding DIP switch settings (SW1). There are 4 switches on SW1.
2 Hardware Installation Processor 66MHz 100MHz Frequency Ratio 233MHz 350MHz 266MHz Processor 66MHz 100MHz Frequency Ratio 3.5x 400MHz Future processor 6x 400MHz 4x 433MHz Future processor 6.5x 300MHz 450MHz 4.5x Future processor Future processor 7x 333MHz 500MHz 5x Future processor Future processor 7.5x 366MHz Future processor 5.
Hardware Installation Jumper JP3s settings are shown below. 1 1 1 2 2 2 3 3 3 1-2 On: Auto (default) 2-3 On: 66MHz 1-2-3 Off: 100MHz 2.5 Jumper Settings for Clearing CMOS Data Jumper JP4 Clear CMOS Data If, for some reason, the CMOS data becomes corrupted or you forgot the supervisor/user/keyboard password, the system can be reconfigured with the default values stored in the ROM BIOS. To load the default values, power off your system and unplug the power cord. Set JP4 pins 2 and 3 to On.
2 Hardware Installation 2.6 Jumper Settings for Wake-On-Keyboard/ Wake-On-Mouse Jumper JP1 Wake-On-Keyboard/Wake-On-Mouse The system board suppor ts the Wake-On-Keyboard/Wake-On-Mouse function. This function allows you to use the keyboard or mouse to power-on the system. By default, JP1 is disabled. To use this function, set JP1 to 2-3 On. Keyboard/Mouse Power On in the Integrated Peripherals setup of the Award BIOS must be set accordingly. Refer to chapter 3 for details. Warning: 1.
Hardware Installation 2.7 Connecting the Ribbon Cables and Wires of the Ports and Connectors 2.7.1 Serial Ports The built-in serial ports are RS-232C asynchronous communication ports with 16C550A-compatible UARTs that can be used with modems, serial printers, remote display terminals, and other serial devices. You can set the serial ports I/O address in the Integrated Peripherals setup of the Award BIOS. 2.7.2 PS/2 Mouse and Keyboard Ports The PS/2 mouse port uses IRQ12.
2 Hardware Installation 2.7.3 Parallel Ports The system board has a standard printer port for interfacing your PC to a parallel printer. It supports SPP, ECP and EPP modes. You can set the ports mode in the Integrated Peripherals setup of the Award BIOS. Setting 20 Function SPP (Standard Parallel Port) Allows normal speed operation but in one direction only.
Hardware Installation 2.7.4 Floppy Disk Controller The system board is equipped with a shrouded floppy disk header that supports two standard floppy disk drives. To prevent improper floppy cable installation, the shrouded floppy disk header has a keying mechanism. The 34-pin connector on the floppy cable can be placed into the header only if pin 1 of the connector is aligned with pin 1 of the header. You may enable or disable this function in the Integrated Peripherals setup of the Award BIOS.
2 Hardware Installation 2.7.5 IDE Hard Disk Interface The system board is equipped with two shrouded PCI IDE headers that will interface four Enhanced IDE (Integrated Drive Electronics) hard disk drives. To prevent improper IDE cable installation, each shrouded PCI IDE header has a keying mechanism. The 40-pin connector on the IDE cable can be placed into the header only if pin 1 of the connector is aligned with pin 1 of the header.
Hardware Installation Adding a Second IDE Hard Drive When using two IDE drives, one must be set as the master and the other as the slave. Follow the instructions provided by the drive manufacturer for setting the jumpers and/or switches on the drives. We recommend that you use Enhanced IDE or ATA-2, ATA-3 and Ultra DMA hard drives be from the same manufacturer. In a few cases, drives from two different manufacturers will not function properly when used together.
2 Hardware Installation 2.7.7 IrDA Connector The system board is equipped with an IrDA connector for wireless connectivity between your computer and peripheral devices. The IRDA (Infrared Data Association) specification suppor ts data transfers of 115K baud at a distance of 1 meter. Connect your IrDA cable to connector J5 on the system board. Set UART2 Mode Select in the Integrated Peripherals setup of the Award BIOS to the type of IrDA standard supported by your device.
Hardware Installation 2.7.8 CPU Fan Connector The processor must be kept cool by using a fan with heatsink. Connect the CPU fan to the 3-pin fan connector at location J7 on the system board. Pin Function 1 On/Off 2 +12V 3 Sense 2.7.9 Chassis Fan Connector The system board is equipped with a chassis fan connector. If you are installing a fan in the system unit, connect the fans connector to location J9 on the system board.
2 Hardware Installation 2.7.10 AGP Fan Connector The system board is equipped with an AGP fan connector. If the system board is installed with an AGP add-in card and you wish to install a fan on the add-in card, connect the fans connector to location J6 on the system board. Refer to the add-in cards manual for instructions on installing the fan. Pin Function 1 Ground 2 +12V 3 N. C. 2.7.11 Game/MIDI Port The Game/MIDI port is identical to that of a standard PC game adapter or game I/O port.
Hardware Installation 2.7.12 Audio Jacks The system board is equipped with 3 audio jacks. A jack is a onehole connecting interface for inserting a plug. Line-out Jack This jack is used to connect external speakers for audio output from the system board. Line-in Jack This jack can be connected to the line-out jack of any external audio devices such as Hi-fi set, CD player, AM/FM radio tuner, synthesizer, etc. Connect a stereo cable from the line-out jack of your external device to this line-in jack.
2 Hardware Installation The system board is equipped with 3 CD audio-in connectors. Depending on the type of CD audio cable included in your CDROM package, connect one end of the cable to a CD audio-in connector on the system board and the other end to the audio lineout connector on your CD-ROM drive. Connect the CD audio cable to J23 (Mitsumi CD-ROM) or J22 (Sony CD-ROM) if the audio cable included in your CD-ROM package should look somewhat similar to the one on the right.
Hardware Installation 2.7.14 Wake-On-LAN Connector The system board supports the Wake-On-LAN function. This function will allow the network to remotely power-on a Soft Power Down (Soft-Off) PC. However, if your system is in the Suspend mode, you can power-on the system only through an IRQ or DMA interrupt. To use the Wake-On-LAN function, you must enable the Resume on LAN field in the Power Management Setup of the Award BIOS. Your LAN card package should include a cable.
2 Hardware Installation 2.7.15 Power Connector PS1 The pin assignment of the ATX power connector is shown below. Pin Function Pin Function 1 3.3V/14A 11 3.3V/14A 2 3.3V/14A 12 -12V 3 COM 13 COM 4 +5V 14 PS-ON 5 COM 15 COM 6 +5V 16 COM 7 COM 17 COM 8 PW-OK 18 -5V 9 5VSB 19 +5V 10 +12V 20 +5V Important: Your power supply must meet the ATX specification supporting 3.3V/14A (minimum), otherwise your system will not boot properly.
Hardware Installation 2.7.16 J14 (LEDs and Switches) HD-LED: Primary/Secondary IDE LED This LED will light when the hard drive is being accessed. G-LED: Green LED This LED will light when the system is in the Suspend mode. ATX-SW: ATX Power Switch Depending on the setting in the BIOS setup, this switch is a dual function power button that will allow your system to enter the SoftOff or Suspend mode. Refer to Soft-Off By PWR-BTTN in the Power Management Setup (Chapter 3).
2 Hardware Installation KEYLOCK: Power/Standby LED and Keylock Connector Use pins 21-23 to connect to the Power/Standby LED. This LED will light when the systems power is on and blinks when the system enters the Suspend mode. Use pins 24 to 25 to connect to the keyboard lock (located on the front panel of the system chassis) for locking the keyboard.
Chapter 3 - Award BIOS Setup Utility 3.1 The Basic Input/Output System The Basic Input/Output System (BIOS) is a program that takes care of the basic level of communication between the processor and peripherals. In addition, the BIOS also contain codes for various advanced features found in this system board. This chapter explains the Setup Utility for the Award BIOS. After you power up your system, the BIOS message appears on your screen and the memory count begins.
3 Award BIOS Setup Utility ROM PCI/ISA BIOS STANDARD CMOS SETUP AWARD SOFTWARE, INC. Date (mm:dd:yy) : Fri, Mar 5 1999 Time (hh:mm:ss) : 13: 27: 50 HARD DISKS Primary Master : Primary Slave : Secondary Master : Secondary Slave : TYPE SIZE CYLS HEAD Auto 0 0 0 Auto 0 0 0 Auto 0 0 0 Auto 0 0 0 PRECOMP LANDZ SECTOR MODE 0 0 0 Auto 0 0 0 Auto 0 0 0 Auto 0 0 0 Auto Drive A : 1.44M, 3.5 in.
Award BIOS Setup Utility Drive A and Drive B These categories identify the types of floppy disk drives installed. None 360K, 5.25 in. 1.2M, 5.25 in. 720K, 3.5 in. 1.44M, 3.5 in. 2.88M, 3.5 in. No floppy drive is installed 5-1/4 in. standard drive; 360KB capacity 5-1/4 in. AT-type high-density drive; 1.2MB capacity 3-1/2 in. double-sided drive; 720KB capacity 3-1/2 in. double-sided drive; 1.44MB capacity 3-1/2 in. double-sided drive; 2.
3 Award BIOS Setup Utility 3.1.2 BIOS Features Setup The BIOS Features Setup allows you to configure your system for basic operation. Some entries are defaults required by the system board, while others, if enabled, will improve the performance of your system or let you set some features according to your preference. ROM PCI/ISA BIOS BIOS FEATURES SETUP AWARD SOFTWARE, INC.
Award BIOS Setup Utility CPU L1 Cache and CPU L2 Cache These categories speed up the memory access. The default value is enabled. Enable the External Cache for better performance. CPU L2 Cache ECC Checking Intel Pentium II, Pentium III and CeleronTM processors come with built-in Level 2 cache. By default, ECC is enabled to check the Level 2 cache. If you are not using this function, set this field to Disabled.
3 Award BIOS Setup Utility Boot Up NumLock Status This allows you to determine the default state of the numeric keypad. By default, the system boots up with NumLock on wherein the function of the numeric keypad is the number keys. When set to Off, the function of the numeric keypad is the arrow keys. Typematic Rate Setting When disabled, continually holding down a key on your keyboard will cause the BIOS to report that the key is down.
Award BIOS Setup Utility OS Select for DRAM > 64MB This item allows you to access the memor y that is over 64MB in OS/2. The options are: Non-OS/2 and OS/2. HDD S.M.A.R.T. Capability The system board supports SMART (Self-Monitoring, Analysis and Reporting Technology) hard drives. SMART is a reliability prediction technology for ATA/IDE and SCSI drives. The drive will provide sufficient notice to the system or user to backup data prior to the drives failure. The default is Disabled.
3 Award BIOS Setup Utility This section gives you functions to configure the system based on the specific features of the chipset. The chipset manages bus speeds and access to system memory resources. It also coordinates communications between the conventional ISA bus and the PCI bus. These items should not be altered unless necessary. The default settings have been chosen because they provide the best operating conditions for your system.
Award BIOS Setup Utility Video BIOS Cacheable As with caching the system BIOS, enabling the Video BIOS cache will allow access to video BIOS addresssed at C0000H to C7FFFH to be cached, if the cache controller is also enabled. The larger the range of the Cache RAM, the faster the video performance. Video RAM Cacheable When enabled, it allows the video RAM to be cacheable thus providing better video performance.
3 Award BIOS Setup Utility CPU/PCI Clock (MHz) The options are Default, 66.8/33.4, 75/37.5, 83.3/41.65, 100.3/33.4, 103/34.33, 105/35, 110/36.67, 112/37.33, 115/38.33, 120/40, 124/ 31, 124/41.33, 133/33.25, 133/44.33, 140/35 and 150/37.5. When selecting the external bus clock of your processor, the PCI clock will at the same time appear next to the external bus clock selected. For example, if you selected "66.8/33.4", 66.8MHz is the external bus clock and 33.4MHz is the PCI clock.
Award BIOS Setup Utility System Health Monitor The BIOS is capable of monitoring the following system health conditions: processor and system temperature, fan speed of the chassis and CPU fans, voltage of the processor and output voltage of the power supply. The temperature, fan speed and voltage of these mounitored items are shown in this section of the Chipset Features Setup.
3 Award BIOS Setup Utility ROM PCI/ISA BIOS POWER MANAGEMENT SETUP AWARD SOFTWARE, INC.
Award BIOS Setup Utility Video Off Method This determines the manner in which the monitor is blanked. V/H SYNC + Blank This selection will cause the system to turn off the vertical and horizontal synchronization ports and write blanks to the video buffer. Blank Screen This option only writes blanks to the video buffer. DPMS Initializes display power management signaling. Use this option if your video board suppor ts it. Video Off After N/A The system BIOS will never turn off the screen.
3 Award BIOS Setup Utility HDD Power Down This is user configurable only when the Power Management category is set to User Defined. When enabled and after the set time of system inactivity, the hard disk drive will be powered down while all other devices remain active. PCI/VGA Act-Monitor Enabled When the system enters the Suspend mode, it will check the status of the VGA. If the VGA is active, it will not turn the screen off. If the VGA is inactive, it will turn the screen off.
Award BIOS Setup Utility Resume On Ring With an external modem installed, the Modem Ring-on function will allow your system to power-on to respond to incoming calls. By default, the Resume on Ring field is Disabled. To use this function, please follow the steps below. 1. Make sure the computer system is powered off. 2. Connect the external modem to the COM 1 or COM 2 serial port. 3. Switch on the power of the external modem. 4. Power-on the computer system.
3 Award BIOS Setup Utility Date (of Month) 0 1-31 The system will power-on everyday according to the time set in the Timer (hh:mm:ss) field. Select a date you would like the system to power-on. The system will power-on on the set date, and time set in the Timer (hh:mm:ss) field. Timer (hh:mm:ss) This is used to set the time you would like the system to power- on.
Award BIOS Setup Utility Resources Controlled By The Award Plug and Play BIOS has the capability to automatically configure all of the boot and Plug and Play compatible devices. Auto Manual The system will automatically detect the settings for you. The categories that follow will not be shown on the screen. This will allow you to set the IRQ/DMA (you have assigned your add-in card) to Legacy ISA or PCI/ISA PnP. For non-PnP ISA cards, select Legacy ISA. For PnP ISA or PCI cards, select PCI/ISA PnP.
3 Award BIOS Setup Utility Onboard Sound/PCI3 Use IRQ By default, the IRQ 5 is automatically assigned to the onboard sound and PCI Slot 3. PCI Slot 1 Use IRQ, PCI Slot 2 Use IRQ and PCI Slot 4 Use IRQ By default, an IRQ is automatically assigned to each PCI slot. You may also manually assign an IRQ to these slots. The options are: 3, 4, 5, 7, 9, 10, 11, 12, 14 and 15. 3.1.
Award BIOS Setup Utility 3.1.8 Integrated Peripherals ROM PCI/ISA BIOS INTEGRATED PERIPHERALS AWARD SOFTWARE, INC.
3 Award BIOS Setup Utility IDE Primary Master/Slave UDMA and IDE Secondary Master/Slave UDMA These categories allow you to set the Ultra DMA in use. When Auto is selected, the BIOS will select the best available option after checking your hard drive or CD-ROM. Auto The BIOS will automatically detect the settings for you. Disabled The BIOS will not detect these categories.
Award BIOS Setup Utility Onboard Serial Port 1 and Onboard Serial Port 2 Auto The system will automatically select an I/O address for the onboard serial port 1 and serial port 2. 3F8/IRQ4, 2F8/IRQ3, 3E8/IRQ4, 2E8/IRQ3 Allows you to manually select an I/O address for the onboard serial port 1 and serial port 2. Disabled Disables the onboard serial port 1 and/or serial port 2. UART2 Mode Select The system board supports IrDA function for wireless connectivity between your computer and peripheral devices.
3 Award BIOS Setup Utility Parallel Port Mode, ECP Mode Use DMA and EPP Mode Select These fields will appear only if you selected an I/O address and IRQ in the Onboard Parallel Por t field. These apply to a standard specification and will depend on the type and speed of your device. Refer to your peripherals manual for the best option. The parallel modes are SPP, EPP, ECP and ECP+EPP. The default is ECP+EPP. Both ECP Mode Use DMA and EPP Mode Select will appear on the screen.
Award BIOS Setup Utility Hot Key When this option is selected, the KB Power On Hot Key field will appear. Move the cursor to this field to select a function key you would like to use to poweron the system. The options are from Ctrl-F1 to CtrlF12. Mouse Left When this option is selected, double-click the left button of the mouse to power-on the system. Mouse Right When this option is selected, double-click the right button of the mouse to power-on the system. Any Key Press any key to power-on the system.
3 Award BIOS Setup Utility 3.1.10 User Password If you want another user to have access only to your system but not to setup, set a users password with the System option selected in the BIOS Features Setup. If you want a user to enter a password when trying to access setup, set a users password with the Setup option selected in the BIOS Features Setup. Using users password to enter Setup allows a user to access only the User Password option that appears on the main screen.
Award BIOS Setup Utility 3.1.12 Save & Exit Setup When all the changes have been made, highlight Save & Exit Setup and press . The message below will appear: Save to CMOS and Exit (Y/N)? N Type Y and press . The modifications you have made will be written into the CMOS memory, and the system will reboot. You will once again see the initial diagnostics on the screen.
Chapter 4 - Supported Softwares 4.1 Desktop Management Interface (DMI) The system board comes with a DMI built into the BIOS. DMI, along with the appropriately networked software, is designed to make inventory, maintenance and troubleshooting of computer systems easier. With DMI, a network administrator or MIS engineer can remotely access some information about a particular computer system without physically going to it. Quite often a service call may be unnecessary as the problem can be solved remotely.
Supported Softwares 4.1.
4 Supported Softwares Add DMI 1. Use the ← or → arrow keys to select the Add DMI menu. 2. Highlight the item on the left screen that you would like to add by using the ↑ or ↓ arrow keys, then press . 3. The cursor will move to the screen you select allowing you to enter information about the added item. 4. Press to save information into the flash ROM. To view information about the added items, go to the Edit DMI menu. Load DMI File 1.
Supported Softwares 4.2 Hardware Doctor Utility The system board comes with a Hardware Doctor utility contained in the provided CD. This utility is capable of monitoring the systems health conditions and allows you to manually set a range (Highest and Lowest Limit) to the items being monitored. If the settings/ values are over or under the set range, a warning message will popup. The utility can also be configured so that a beeping alarm will sound whenever an error occurs.
4 Supported Softwares The rightmost column of the screen shows the current value of each monitored item. To set the highest and lowest limit of each item, click on the arrow buttons in the Lowest Limit or Highest Limit column. However, we DO NOT recommend that you change the settings of the Voltages. Make sure to leave them in their default setting. To further configure the utility, select Configuration in the Tools menu. The Monitoring Config. screen will appear.
Supported Softwares Beep Besides the pop-up warning message, you can choose to enable the beep alarm so that if an abnormal condition occurs, an alarm will sound. Due to its hardware limitation, the only item that cannot be enabled is System Temp. If the internal temperature of the system is too high, only a warning message will pop-up. Temperature Unit You can select the temperature unit between Celsius and Fahrenheit. The default unit is Celsius.
Appendix A - System Error Message When the BIOS encounters an error that requires the user to correct something, either a beep code will sound or a message will be displayed in a box in the middle of the screen and the message, PRESS F1 TO CONTINUE, CTRL-ALT-ESC or DEL TO ENTER SETUP, will be shown in the information box at the bottom. Enter Setup to correct the error. A.1 POST Beep There are two kinds of beep codes in the BIOS.
System Error Message setting than indicated in Setup. Determine which setting is correct, either turn off the system and change the jumper or enter Setup and change the VIDEO selection. FLOPPY DISK(S) fail (80) Unable to reset floppy subsystem. FLOPPY DISK(S) fail (40) Floppy type mismatch. Hard Disk(s) fail (80) HDD reset failed. Hard Disk(s) fail (40) HDD controller diagnostics failed. Hard Disk(s) fail (20) HDD initialization error. Hard Disk(s) fail (10) Unable to recalibrate fixed disk.
Appendix B - Troubleshooting B.1 Troubleshooting Checklist This chapter of the manual is designed to help you with problems that you may encounter with your personal computer. To efficiently troubleshoot your system, treat each problem individually. This is to ensure an accurate diagnosis of the problem in case a problem has multiple causes. Some of the most common things to check when you encounter problems while using your system are listed below. 1.
Troubleshooting The picture seems to be constantly moving. 1. The monitor has lost its vertical sync. Adjust the monitors ver tical sync. 2. Move away any objects, such as another monitor or fan, that may be creating a magnetic field around the display. 3. Make sure your video cards output frequencies are supported by this monitor. The screen seems to be constantly wavering. 1. If the monitor is close to another monitor, the adjacent monitor may need to be turned off.
B Troubleshooting Hard Drive Hard disk failure. 1. Make sure the correct drive type for the hard disk drive has been entered in the BIOS. 2. If the system is configured with two hard drives, make sure the bootable (first) hard drive is configured as Master and the second hard drive is configured as Slave. The master hard drive must have an active/bootable partition. Excessively long formatting period. 1.
Troubleshooting Serial Port The serial device (modem, printer) doesnt output anything or is outputting garbled characters. 1. Make sure that the serial devices power is turned on and that the device is on-line. 2. Verify that the device is plugged into the correct serial port on the rear of the computer. 3. Verify that the attached serial device works by attaching it to a serial port that is working and configured correctly.
