User's Manual

Troubleshooting
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ZALPHA 3.3 User Manual
5. Troubleshooting
Following are some of the commonly found error that can be encountered from Zalpha AMR. Provided
together is the flow and guide to troubleshoot and find the root cause of the problem. Please contact
DF Automation & Robotics if you need further technical assistance.
Table 5-1. Troubleshooting Guide
Error/Situation Remedy
Loosen part of Zalpha
(bumper/laser/wheels etc.)
Consult authorized personnel.
Cannot follow line.
• Perform line calibration
• Use manual line follow to check line sensor
• If magnetic tape damage, change magnetic tape
• Consult authorized personnel
Zalpha wouldn’t stop when
obstacle is in front.
• Perform hardware test and check the detection of
laser sensor
• Consult authorized personnel
Zalpha wouldn’t stop after bumper
is hit.
• Perform hardware test and check the condition of
bumper switch
• Consult authorized personnel
Buttons (Emergency button, start,
stop, on/off).
Consult authorized personnel
Zalpha wouldn’t move after task
initiated
• Check if battery is low
• Check if emergency button is pressed
Zalpha is not moving as expected
• Check the map
• Check task template
• Consult authorized personnel
PC / Laptop cannot access to
NavWiz System
• Check and make sure IP address of Zalpha is still the
same
• Make sure Zalpha is power ON
• Check if Zalpha connect to the same WIFI as your PC
/ laptop
Battery won’t charge or won’t hold
a charge
Consult authorized personnel
6. Services and Maintenances
Please refer to DF Zalpha Service Manual for more information about services and maintenances.