User`s guide
Dexcom G4 PLATINUM User’s Guide | 147
13.11 ALERTS ARE NOT WORKING
1. Make sure you have not turned off the sound and/or vibrations for
the alerts. Chapter 9, Section 9.1, Setting Your Alerts explains how to
change these alert options.
2. Check that you have turned on and set the level for your advanced
alerts (see Chapter 9, Section 9.2, Advanced Alerts).
3.Remember,therstalertisvibrateonly.SeeChapter18,Appendix
I, Receiver Alerts, Alarm and Prompts sequence tables for how the
alerts, alarm and prompts work.
If your receiver gets wet or is dropped, make sure the speaker and
vibrations still work. You can do this with the Try It option in the
Proles menu (see Chapter 9, Section 9.3.1, Alert Prole Options).