User`s guide
Dexcom G4 PLATINUM User’s Guide | 145
13.9.3 TRANSMITTER LOW BATTERY
This screen shows when the transmitter nears
the end of its battery life (see Chapter 1,
Section1.4,TransmitterOverview).Itwillrst
show when there is about 1 week of battery
life left. When the transmitter battery drains
low enough, the transmitter and receiver will
stop communicating. Replace your transmitter
as soon as possible after you see this screen.
Contact Dexcom Sales Support (see Chapter
15, User Assistance) to order a new transmitter.
13.9.4 TRANSMITTER FAILED
This screen means that the transmitter is not
working. If you get this alert during a sensor
session, your sensor session automatically
stops. Contact Dexcom Technical Support
(see Chapter 15, User Assistance). Continue
to check your blood glucose value using your
blood glucose meter.
13.10 OUT OF RANGE/NO ANTENNA
Transmitter Failed screen
Transmitter Low Battery
screen
PRECAUTION
The transmission range from the transmitter to the
receiver is up to 20 feet without obstruction. Wireless
communication does not work well through water so the
range is much less if you are in a pool, bathtub, or on a
water bed, etc. Types of obstruction differ and have not
been tested. If your transmitter and receiver are farther
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