User`s guide
Dexcom G4 PLATINUM Professional System User’s Guide | 5
10.2.4 Resetting the Receiver for Multiple Patient Use ........ 137
CHAPTER 11: ENDING A SENSOR SESSION 139
11.1 Automatic Sensor Shut-Off in Both Real-Time and Blinded
Modes . . . . . ........................................ 141
11.2 Removing a Sensor . ................................. 143
11.3 Transmitter Removal .................................. 144
CHAPTER 12: TAKING CARE OF THE DEXCOM G4
PLATINUM PROFESSIONAL SYSTEM 147
12.1 Receiving the Transmitter and Receiver from Each User ..... 149
12.2 Removing the Receiver Shield . ......................... 149
12.3 Cleaning and Disinfection of the Transmitter . . . . . . . . . . . . . . . 152
12.4 Using the Receiver Shield . ............................ 158
12.5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
12.6 Storage ............................................ 161
12.7 Product Disposal .................................... 162
CHAPTER 13: TROUBLESHOOTING...............163
13.1 Sensor Insertion Troubleshooting........................ 165
13.2 Calibration Troubleshooting ............................ 166
13.2.1 Types Of Calibration Prompts..................... 167
13.2.2 What To Do For Calibration Prompts ............... 168
13.3 Calibration Error Troubleshooting........................ 168
13.4 System Glucose Error................................. 169
13.5 Sensor Inaccuracies in Real-Time Mode ................. 170
13.6 Sensor Shut-Off Troubleshooting........................ 172
13.6.1 Early Sensor Shut-Off – Sensor Failure............. 173
13.6.2 Manual Sensor Shut-Off – “Stop Sensor” ........... 173
13.7 Battery and Charger Troubleshooting .................... 175
13.8 Receiver and Transmitter Communication Troubleshooting ... 175
13.8.1 System Recovery Check ........................ 175
13.8.2 Receiver Error Code ............................ 176
13.8.3 Low Transmitter Battery ......................... 176
13.8.4 Transmitter Failed Error Code .................... 177
13.9 Out of Range/No Antenna ............................. 177
13.10 Alerts Are Not Working ............................... 179
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