User`s guide

170 | Dexcom G4 PLATINUM Professional Continuous Glucose Monitoring System
13
Often, the system can correct the problem and continue providing or
recording sensor glucose readings. If it has been at least 3 hours since
the last sensor glucose reading, contact Technical Support (see Chapter
15, User Assistance).
If you see these system glucose error icons often, follow these
troubleshooting tips before inserting another sensor:
•Makesurethesensorisnotexpired.
•Makesurethesensorpodisnotdislodgedorpeelingup.
•Makesurethetransmitterissnappedincompletely.
•Makesurenothingisrubbingthesensorpod(i.e.clothing,seatbelts,
etc.).
•Makesureyouselectedagoodinsertionsite(seeChapter6,Section
6.3, Choosing an Insertion Site).
•Makesuretheinsertionsiteiscleananddrybeforesensorinsertion.
13.5 SENSOR INACCURACIES IN REAL-TIME
MODE
Inaccuracies are usually related to the sensor only and not the receiver
or transmitter. The sensor glucose readings are meant to be used for
trending purposes only. The blood glucose meter and sensor measure
theglucosefromtwodifferenttypesofbodyuids:bloodandinterstitial
No glucose data ( )
in real-time mode
No glucose data ( )
in blinded mode