User`s guide

Dexcom G4 PLATINUM Professional System User’s Guide | 161
•Insertcablesonlyasdirected.Donotforcecablesinplace.
 •Lookatcablesforsignsofwearandtear.
 •OnlyuseDexcom-suppliedparts(includingcablesandchargers).
Use of non-Dexcom supplied parts may affect safety and
performance.
There is no repair service available for the Dexcom G4 PLATINUM
Professional CGM System. If you experience problems with the system
contact Dexcom Technical Support (see Chapter 15, User Assistance).
12.6 STORAGE
Sensor
 •Keepthesensorinitssterilepackaginguntilyouarereadytouseit.
 •Donotinsertsensorspasttheexpirationdate.Theexpirationdate
format is YYYY-MM-DD. Insert sensors on or before the end of the
calendar day printed on the sensor package label.
 •Storeattemperaturesbetween36°F-77°F.Storingoutsidethis
temperature may result in reduced sensor response to glucose and
may cause inaccurate CGM readings. You may store the sensors in
the refrigerator if it is within this temperature range. Sensors should
not be stored in a freezer.
 •Storeathumiditylevelsbetween15%-85%relativehumidity.
Transmitter
 •Keepthetransmitterprotectedwhennotinuse.
 •Storeattemperaturesbetween32°F-113°F.
 •Storeathumiditylevelsbetween10%-95%relativehumidity.
Receiver
 •Keepthereceiverprotectedwhennotinuse.
 •Fullychargethebatterybeforestoringforover3months.
 •Storeattemperaturesbetween32°F-113°F.