User's Manual
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10.1.1 Selecting an Event 107
10.1.2 Setting the Date and Time for an Event 108
10.1.3 Carbohydrates 109
10.1.4 Insulin 110
10.1.5 Exercise 111
10.1.6 Health 112
10.2 Dexcom Studio Software 113
CHAPTER 11: ENDING A SENSOR SESSION 115
11.1 Automatic Sensor Shut-Off 117
11.2 Removing a Sensor 118
11.3 Transmitter Removal 119
CHAPTER 12: TAKING CARE OF YOUR DEXCOM G4
PLATINUM SYSTEM 121
12.1 Maintenance 123
12.2 Storage 123
12.3 Product Disposal 124
CHAPTER 13: TROUBLESHOOTING 125
13.1 Sensor Insertion Troubleshooting 127
13.2 Calibration Troubleshooting 128
13.2.1 Types Of Calibration Prompts 129
13.2.2 What To Do For Calibration Prompts 130
13.3 Calibration Error Troubleshooting 130
13.4 System Glucose Error 131
13.5 Sensor Inaccuracies 132
13.6 Sensor Shut-Off Troubleshooting 134
13.6.1 Early Sensor Shut-Off - Sensor Failure 134
13.6.2 Manual Sensor Shut-Off - “Stop Sensor” 135
13.7 Share Pairing Error Troubleshooting 136
13.8 Battery and Charger Troubleshooting 136
13.9 Receiver and Transmitter Communication Troubleshooting 137
13.9.1 System Recovery Check 137
13.9.2 Receiver Error Code 137
13.9.3 Low Transmitter Battery 138
13.9.4 Transmitter Failed Error Code 138
13.10 Out of Range/No Antenna 138
13.11 Alerts Are Not Working 139
CHAPTER 14: TECHNICAL INFORMATION 141
14.1 Device Performance Characteristics 143
14.2 Product Specifications 162
14.3 FCC Requirements 175
CHAPTER 15: USER ASSISTANCE 177
CHAPTER 16: WARRANTY 181
CHAPTER 17: TRAVEL INFORMATION 189