User's Manual

112 | Continuous Glucose Monitoring System
9
9.2 CALIBRATION TROUBLESHOOTING
Prompts may appear during or shortly after you try to calibrate
your System. Review the following troubleshooting tips so that your calibration
is successful.
Make sure you have inserted a Sensor and started a Sensor session
Do not use expired Sensors
Store Sensors at room temperature (see Chapter 9 for Maintenance and
Storage of your System)
Make sure your meter readings are between 40 and 400 mg/dL before you
calibrate
Quality check your blood glucose meter per the manufacturer’s instructions
9.2.1 BLOOD DROP PROMPTS
9.2.1.1 TYPES OF BLOOD DROP PROMPTS
This section describes the three blood drop symbols you will see. The next
section (Section 9.2.1.2) describes what to do when you see one of these
symbols.
Repeat Double Blood Drop Prompt
If Startup calibration is not successful, the Receiver
will continue to display this screen until you correct the
problem. If you have followed these steps and you still
receive the Double Blood Drop Prompt, then one of
the following errors has occurred:
Both ngerstick readings you took and entered for
your rst calibration were outside of the 40-400
mg/dL range, or
The Receiver and Transmitter were not talking (Out of Range Symbol
appears in the Status Area) with each other at the time you took the 2
ngersticks entered for calibration, or
The Receiver could not understand (
appears in the Status Area) your
Sensor signal at the time you entered the ngerstick readings for calibration.
Double Blood Drop
Prompt