User`s guide

User's Guide
- 199 -
Incorrect characters print
Action
Yes
No
Step 1
Check if the printer control panel light sequence matches
the light sequence in the following illustration:
Hex Trace
- Slowly blinking
Do both light sequences match?
Turn off the printer, and then turn it
back on to deactivate Hex Trace
mode.
Go to step 2.
Step 2
1. Open a Web browser, and then type the printer IP
address in the address field.
2. Click Settings >Network/Ports, and then click
Standard Network or Network [x].
3. Select PCL SmartSwitch or PS SmartSwitch, and
then click Submit.
4. Resend the print job.
Do incorrect characters print?
Contact technical support.
The problem
is solved.