Operation Manual

Troubleshooting
16
181Caravan - 14-09 - EN
16.7 Refrigerator
In the event of a defect contact the nearest customer service workshop of the rele-
vant appliance manufacturer. The list of addresses is enclosed with the accompa-
nying appliance documentation. Only authorised qualified personnel may repair
the appliance.
16.7.1 Thetford refrigerator without SES (error diagnostics)
Error code Cause Remedy
1 The 240 V power supply is
75 % under the required oper-
ating voltage
Contact customer service
2 The 12 V power supply is 75 %
under the required operating
voltage
Contact customer service
3 The refrigerator is operated at
240 V, even though no 240 V
mode has been selected
Contact customer service
4 The refrigerator is operated at
12 V, even though no 12 V
mode has been selected
Contact customer service
5 The refrigerator is operated in
gas operation mode even
though gas operation mode
has not been selected
Contact customer service
6 The gas valve has been identi-
fied as open even though it
should be closed
Contact customer service
7 The gas valve has been identi-
fied as closed even though it
should be open
Contact customer service
8 The 240 V power supply is
20 % under the required oper-
ating voltage
Check 240 V power supply
9 The gas supply has been cut
off. The flame has not been ig-
nited within 30 seconds in gas
operation mode
z Check the gas supply
z Repeat ignition 3 to 4 times
z Contact customer service
10 The refrigerator is set to 12 V
mode and the vehicle engine
is not running
Start the vehicle engine or se-
lect a different energy source
11 The refrigerator is set to "AU-
TO" mode and no energy
source is available
Provide an energy source and
reset the refrigerator. Switch
the refrigerator off and on
again for this purpose
12 – Contact customer service
13 The temperature sensor is de-
fective
Check whether the plug is in-
serted properly above the fin
inside the refrigerator. If so:
Contact customer service
14 The connection between oper-
ating controls and control de-
vice is interrupted
Contact customer service