Product Manual

3300-0317-0M Rev C x SONARIS Owner’s Manual

BEFORE YOU CALL FOR SERVICE

Problem Possible Solutions

The unit does not turn on

AC Operation:

x Is the AC power supply fully inserted into the wall receptacle?

x Check wall receptacle for proper AC power. Try another

electrical appliance in the same receptacle. Does it work?

x Check the circuit breaker.

x Has there been a power failure?

Battery operation:

x Check if the batteries are installed and correctly.

x If Alkaline, remove the old batteries and replace them with

new ones.

x If NI-CAD or NiMH, remove the discharged batteries and

replace them with fully charged ones. Place the discharged

batteries in an external charger to recharge.

Incorrect height is

displayed

Instruct the patient to look straight ahead and not down at the unit

display. Looking down can reduce the measured height by up to

an inch.

Ensure that movable objects that might interfere with the sound

waves of the sensor are removed from a 6-foot (2 meter) radius

of the unit.

Has the SONARIS been moved to a different location or

remounted? If so, it must be re-calibrated.

CARE AND CLEANING

NOTE: The SONARIS contains no user-serviceable parts and maintenance should

be limited to an occasional cleaning and battery replacement as required.

x Do not submerge the unit in water. Do not pour or spray water directly on it to clean.

The unit is not waterproof and covering it with water will damage it and void the

warranty.

x Always remove power before cleaning.

x When cleaning, use only damp soft cloths or plastic scouring pads for cleaning cloth

and a mild non-abrasive detergent.

x Do not use wire brushes, abrasives, or cleaning tools such as steel pads and

scrapers, which will scratch the painted surface.

x When possible, use treated water. Hard water can leave behind deposits. Soft water

is much gentler on the painted steel’s surface.

x Avoid the use of acetone, thinner, or other volatile solvents and abrasive type

cleaners for cleaning. If required, a mild solvent such as mineral spirits can be used

to remove oil, grease, tars, wax, and similar substances. Uses a cloth dampened with

mineral spirits, and apply only to contaminated areas. Follow up the use of this mild

solvent with detergent cleaning and rinsing.