Product Manual

BEFORE YOU CALL FOR SERVICE

Problem Possible Solutions

Display does not turn on AC Operation:

 Is AC power supply fully inserted into wall receptacle?

 Check wall receptacle for proper AC power. Try another

electrical appliance in same receptacle, does it work?

 Check circuit breaker.

 Has there been power failure?

Battery operation:

 Check if batteries are installed and correctly.

 Is the battery status symbol empty (no bars are displayed)?

If Alkaline, remove old batteries and replace with new ones.

If NI-CAD or NiMH, remove discharged batteries and

replace with fully charged ones. Place discharged batteries

in an external charger to recharge.

Incorrect weight is

displayed

Insure that scale platform isn't touching an adjacent object.

Have proper operation procedures been followed?

Weight is not displayed Refer to Error and Status Display section.

Height is not displayed The digital height rod was not in its “starting position” before

turning on the MV1. The inner sliding tube must be completely

down inside outer stationary tube and headpiece folded flat

against stationary tube prior to turning on the MV1.

CARE AND CLEANING

NOTE: The MV1 contains no user-serviceable parts and maintenance should be

limited to an occasional cleaning and battery replacement as required.

 Do not submerge the MV1 in water, pour or spray water directly on it to clean. The

MV1 is not waterproof and covering it with water will damage it and void the warranty.

 Always remove power before cleaning.

 Do not use wire brushes, abrasives, or cleaning tools such as steel pads and

scrapers, which will scratch the painted surface. Instead, use soft cloths or plastic

scouring pads for cleaning.

 When possible use treated water. Hard water can leave behind deposits. Soft water

is much gentler on the painted steel’s surface.

 Avoid the use of acetone, thinner or other volatile solvents and abrasive type

cleaners for cleaning. If required, a mild solvent such as mineral spirits can be used

to remove oil, grease, tars, wax, and similar substances. Use a cloth dampened with

mineral spirits and apply only to areas that are contaminated. Follow up the use of

this mild solvent with detergent cleaning and rinsing.

8555-M512-O1 Rev A 03/13